[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening Tom,

Thank you for writing back.

Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

.home .tribe-events-calendar thead th {
font-size: 10px !important;
}

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Benjamin,

Thank you for your answer.

I totally agree with you. Having a class that limits things to recurring events would be awesome.

In fact, having distinct CSS classes on each of the recurring events in that list would also help greatly.

With that in mind, I will ask our coding ninjas to see if they cannot come up with some way to achieve that.

Hang in there as I follow-up on this for you.

Best regards,

Geoff B.

[Geoff B.]

Good evening Amy,

As promised, I installed your theme and I ran some tests.

1) Can I configure how much text shows up in the “List” View in my Events Calendar Pro Events page?

Actually, using the “Excerpt” field from the Edit Event screen worked like a charm with your theme.

I would recommend:

1. Giving it another shot
2. Trying out the snippets in the recommended articles
3. Making sure your site cache is refreshed (if you have a caching plugin)
4. Making sure your browser cache is refreshed

If none of that works, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2) Can I hide the “event tags” in the single event view?

Let me know if my previous suggestions work.

4) (What does “Photo View” mean in my Events page options? I tried and there was literally no content showing, even though I have a full calendar and featured images, so I figure it must be something else ?

I was also successful in displaying the photo view on my end with your theme.
Based on your system info, I will know more, but it is possible that there is some type of conflict at play.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Jacquie,

We are still in the troubleshooting phase with Joseph.
Simply put, we have not been able to reproduce this yet unfortunately.

More specifically, my colleague George asked for a screenshot of the WordPress “Settings → General” page.

As pointed out before, although this issue seems to be similar to yours, in reality, the cause could be quite different.

The best thing to do would be to open up your own thread on this topic (referencing this one).

This way, you would get personalized troubleshooting.

Best regards,

Geoff B.

[Geoff B.]

Good evening Larry and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the title appearing twice. Yikes!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

This way I will be able to examine your site better.

Hang in there!

Best regards,

Geoff B.

[Geoff B.]

Good evening Kunle and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the tickets not showing up where you would expect them to.
I would love to help you with this topic.

What is going on is that, by default, the tickets are created to not be visible in the catalog/shop.

There are 2 ways to fix this:

1. You could use the following snippet in your theme’s functions.php file: https://gist.github.com/jesseeproductions/5768685acc4cd48cdd81
2. You could manually change their visibility: https://docs.woocommerce.com/document/managing-products/#section-10

Let me know if that helps.

Have a great day!

Geoff B.

 

[Geoff B.]

Good evening Graziella and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the way the event title is displayed in wp-admin.
I would love to help you with this topic.

What is going on is that there are so many columns in your Events view that the title gets squeezed.

The easy solution is to remove the columns you are not using.
This can be accomplished with the screen options menu in any page in wp-admin.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Bengt and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

First off, would it be possible to get a screenshot of each of your “edit ticket” screens.
I would like to see precisely how each is set up, especially the “free” one.

Secondly, I would try one of the following 2 approaches from my colleagues:

1. https://theeventscalendar.com/support/forums/topic/how-to-remove-free-word-for-tickets-on-event-page/#post-738045
2. https://theeventscalendar.com/support/forums/topic/change-free-price-in-wooticket-single-event-2/#post-1016086

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Kymiel and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Just to confirm, when you are talking about the short description column, I take it you are referring to:

Friday, March 17th 2017 from 4pm – 6pm Our Meet & Greet Opening Reception will feature hors d’oeuvres, networking opportunities, unlimited drinks, set in an artistic background for your muse and enjoyment. Surprise guests will definitely be in the building for your delight and entertainment.

Can you confirm or perhaps just point out which other section of that page you would like to move if that is not the case.

Either way, the good news is that you can move pretty much anything you want around using our plugins. In fact, we have built them to allow that.

Furthermore, Avada already uses this extensively.
These changes are called template overrides. They let you tweak any view exactly to your liking.

To do that, I would recommend 2 things:

1. Make sure you are using a child theme (so that your changes do not get overwritten when you update Avada)
2. You might want to read our Themer’s guide to get a sense of how that works.

From there, you simply need to locate the file you want to change, edit it and place it in its proper path in your Child theme’s /tribe-events/ folder.

Let me know how that goes.

Best regards,
Geoff B.

 

[Geoff B.]

Good evening Eric and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The correct way to do that would be to use template overrides.
In other words, you can totally have custom coding of how each view looks.

You might want to read our Themer’s guide to get a sense of how that works.

This is the only way to achieve what you are looking for. Otherwise, as you have found out, the date settings impact all views.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Simone and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe the best way to go about this is to follow the approach found here: https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Christopher and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Just to set expectations, as you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

We unfortunately do not provide complete support for customization.

With that in mind, I would recommend a couple of things (if you have not already):

1. Check out my colleague George’s approach: https://theeventscalendar.com/support/forums/topic/tickets-email-change-subject/#post-1107154
2. I would recommend checking out the following function: https://theeventscalendar.com/function/tribe_get_events_title/ more specifically, how it’s used in the context of our plugin. The reason I am bring this up is because the way your code is written, it does not attempt to get the event title.

Let me know how that goes.

Best regards,
Geoff B.

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