Tickets not showing on the Shop page

[Kunle]

Hi,

I’m using events tickets plus with woocommerce.
I created a new event with a ticket but can not find the ticket for the event on my Shop page. The ticket is seen as a product but is not accessible like other products like books which are on the product list also. When I had the tickets like normal products not using Events Ticket Plus, I could still see the under the Shop menu.

How am i able to get the Tickets come up on my Shop page?

Regards

Kunle
http://www.simplypoetry.com.ng/shop/

[Kunle]

I’m using events tickets plus with woocommerce.
I created a new event with a ticket but can not find the ticket for the event on my Shop page. The ticket is seen as a product but is not accessible like other products like books which are on the product list also. When I had the tickets like normal products not using Events Ticket Plus, I could still see the under the Shop menu.

How am i able to get the Tickets come up on my Shop page?

Regards

Kunle

[Geoff B.]

Good evening Kunle and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the tickets not showing up where you would expect them to.
I would love to help you with this topic.

What is going on is that, by default, the tickets are created to not be visible in the catalog/shop.

There are 2 ways to fix this:

1. You could use the following snippet in your theme’s functions.php file: https://gist.github.com/jesseeproductions/5768685acc4cd48cdd81
2. You could manually change their visibility: https://docs.woocommerce.com/document/managing-products/#section-10

Let me know if that helps.

Have a great day!

Geoff B.

 

[Kunle]

Hello Geoff,

Thanks for your response. Your suggestion worked perfectly.

[Geoff B.]

Good morning Kunle,

I am super stoked that this worked for you.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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