Hide the word free on a ticket – tried solutions on forum

[Niclas Samuelsson]

Hi!

I’m trying to hide the word Free! (or, in my case, Gratis!) on a ticket. (See picture)

I have 3 tickets to an event, two are tickets with a cost , the third ticket is not free, but paid for by using a voucher from other companies. Therefore I don’t want the third ticket to have a cost, to make it clear to the people choosing this ticket, that they don’t have to pay anything more than what they already have done.

I have found some instructions on how to do this, here:

How do you remove "FREE" from List View when using free Event Tickets plugin?

and here:

Custom Wording in the Calendar

but it doesn’t work.

I have tried deactivating all plugins, but it doesn’t help (they are now activated again).

Can you give me some input on what I could try next?

[Geoff B.]

Good evening Bengt and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

First off, would it be possible to get a screenshot of each of your “edit ticket” screens.
I would like to see precisely how each is set up, especially the “free” one.

Secondly, I would try one of the following 2 approaches from my colleagues:

1. https://theeventscalendar.com/support/forums/topic/how-to-remove-free-word-for-tickets-on-event-page/#post-738045
2. https://theeventscalendar.com/support/forums/topic/change-free-price-in-wooticket-single-event-2/#post-1016086

Let me know if that helps.

Have a great day!

Geoff B.

[Niclas Samuelsson]

Thanks a lot!
The first link you provided did the trick!!!
I didn’t find those 2 links in my searches on the forum.

I have shared images of my tickets anyway, in case it will give you any information you can use later for someone else.

Thanks again!

[Geoff B.]

Good afternoon Bengt,

I am super stoked that this fixed it for you.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

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