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Good afternoon Mike and welcome to the Events Calendar forum!
Thank you for your interest in our products.
We’ll be glad to answer your questions.Does the paid version let me remove Location, Organizers, Event website, Event cost, & Additional functionality for all user roles except the Admin?
That is a great question.
The best way to achieve this would be with our Community Events premium add-on: https://theeventscalendar.com/product/wordpress-community-events/ and combine it with our the Events Calendar Pro premium add-on: https://theeventscalendar.com/product/wordpress-events-calendar-pro/
This will let you limit what users can do, including default values for certain fields.
Additionally, you can hide the fields you do not want your other users to see on that form specifically (we would gladly help you out with that).
Let me know if that helps.
Have a great day!
Geoff B.
Good evening Gerald and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
Kudos on finding the correct solution!
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Good afternoon Kathleen,
I just made the change for you.
You should be able to see the Events Calendar Pro in your downloads section.
Have a great day!
Geoff B.
Good evening Terrance and welcome back!
Thank you for reaching out to us.
We apologize for the inconvenience caused by this glitch.
We are actively working on a fix for this.Unfortunately, I cannot commit to a release date for a fix at this point.
But you will be contacted as soon as there is one.
Thank you for your patience as we see this through.
In the meantime, the only available solution is to downgrade WooCommerce to the highest 2.6.x version possible.
You can read about it here: https://theeventscalendar.com/known-issues/
Best regards,
Geoff B.
Good afternoon George,
Thank you for writing back.
I am sorry your efforts were not met with more success.Let’s try to make that better.
You can apply the following snippet in the functions.php file of your theme (without the PHP tag at the top):
function tribe_custom_theme_text ( $translation, $text, $domain ) {
$custom_text = array(
'%1$s for %2$s' => '%1$s για %2$s'
);
if( (strpos($domain, 'tribe-') === 0 || strpos($domain, 'the-events-') === 0 || strpos($domain, 'event-') === 0) && array_key_exists($translation, $custom_text) ) {
$translation = $custom_text[$translation];
}
return $translation;
}
add_filter('gettext', 'tribe_custom_theme_text', 20, 3);I did the following change in the following files but nothing changed:
msgid “%1$s for %2$s”
msgstr “%1$s για %2$s”There are actually several of these (for the different views), so it is possible you might not have changed all of them.
When translation file strings are not kicking in, it is usually caused by one of the following things:
- Your translation files are not up to date
- You are using some customized translation files that have been placed in the /wp-content/languages/ or /wp-content/languages/plugins/ folder. These will always have priority over any other language file.
In the first 2 cases, the solution is to update your translation files using the pot file. You can do this by using the Poedit software and heading to Catalog > Update from pot file.
I just updated these files and tested them, if you want to grab them: fortranslation
Let me know how that goes.
Best regards,
Geoff B.Good afternoon Christina,
First off, I want to apologize for the delayed answer which was definitely not intentional on our end.
I would like to answer every single question you have.
can we testing on our staging site ?
When we will register Main domain then can we transfer it ?As you can see by the articles I sent, the answer is yes.
You can move your license around as many times as you want.- https://theeventscalendar.com/knowledgebase/moving-your-license-keys/
- https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/
I need to split ticket payment (per ticket) with publisher and administrator. But i was wondering how this works? Events are added by mutiple publisher(user) and i do not find any setting to add their paypal account so that the payment goes to publisher and administrator.
Please explain how community event ticketing works for spliting the payment.You might want to read the following:
- https://theeventscalendar.com/knowledgebase/tracking-sales-getting-paid/
- https://theeventscalendar.com/knowledgebase/community-tickets-configuring-paypal-split-payments/
To answer your more specific question, each organizer has a field to input their Paypal account email address https://cloudup.com/cLLbENEo9Cv
Also we need to use Braintree as payment gateway, along with the split payment. Has this plugin option for Braintree payment gateway?
You can use any payment gateway that is supported by WooCommerce with our Event Tickets Plus and Community Tickets plugins.
However, for now, the only Gateway that supports Split payments is Paypal.
We unfortunately do not provide that feature for Braintree yet.Since this could be a cool feature to have, you can suggest it in our User Voice forum.
That way other customers can vote for it!Let me know if that helps.
Have a great day!
Geoff B.
Good afternoon Kelly,
I am stoked that this was helpful to you.
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Good afternoon Markus and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
I would love to help you with this topic.1. Is there a way to create child-events below a main event in the meantime – I know that many people ask about this (Google), maybe you created it in the meantime?
I am not exactly sure what you have in mind, but I would be totally interested in finding out if you can expand on how that would look.
For example, how would these be different than let’s say recurring events ?
From an SEO standpoint ? From a hierarchy standpoint ? From how they display in certain views ?2. If not I have a workaround: I´m hooking in ACF Fields Repeater to add Subevents to a main event. Displaying this stuff in the frontend is not an issue but I need to add the ACF-Fields to the Filterbar. Using your Custom Fields is NOT an option as you don´t offer Repeater / Custom Layout / Clone Fields etc. So is there somebody who already included custom fields in the Filterbar?
Integrating ACF with our Filterbar would be pretty sweet.
The short answer is that I do not know of anyone that has achieved that customization yet.
However, I am pretty sure it is possible, especially by borrowing loosely from our Filterbar existing code with our built-in additional fields.Just to set expectations, as you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.
We unfortunately do not provide complete support for customization.
With that in mind, if you have not already done so, you might want to read our Themer’s guide to get a sense of how such customizations work.
If coding is not really your cup of tea, you could hire one of our recommended customizers to do the customization for you.
Best regards,
Geoff B.
Good afternoon Sarah,
I am super stoked to hear that.
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Good afternoon Frank,
I am super stoked that this worked for you.
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Hello again Kathleen,
I am sorry to hear you did not have a good experience with the integration of the Events Calendar, Event Tickets Plus and WooCommerce.
To your point, the tickets products is meant to WooCommerce as a simple virtual product.
Although it is technically possible to extend it’s behaviour, anything beyond that is something that would require a fair amount of customization and testing.As you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues. We unfortunately do not provide complete support for customization.
So I’d like to get a refund for that plugin and then I’ll apply it to the purchase of Events Calendar Pro. How do I do that? I can’t find anyway to contact you guys other than here.
I totally understand where you are coming from.
The good news is you are fully entitled to a refund if you want one since you are within 30 days of your purchase.
I can process that refund for you or simply swap your license to the Events Calendar Pro.
It is really up to you. I will do as you prefer.To answer your questions on troubleshooting, there is no conflict with other plugins. I will not change the theme so that’s a moot question. If it doesn’t work with my theme (Yootheme) then I can’t use it. I don’t believe that has anything to do with it though.
I see your point. That being said, the goal of our testing for conflicts procedure is to pinpoint what the issue is.
In turn, that lets us find workarounds and solutions in a lot of cases. Furthermore, leaving no stone unturned usually leads to a speedier resolution.
With that in mind, I am just going out on a hunch here, but there is one thing that might (or might not) be at play here: we are not fully compatible with WooCommerce 3 at the moment of writing: https://theeventscalendar.com/known-issues/
In any case, let me know how you want me to proceed from here on out.
Best regards,
Geoff B.
