- This topic has 11 replies, 2 voices, and was last updated 9 years ago by
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Hi, i have a problem with ticket event plus. My domain cannot send by php mail. I have installed easy wp-smtp, it works with orders and messages but ticket event plus only send ticket by phpmail. How can I do it then? Thanks in advance.
Good evening Rafael and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear about the tickets not being sent properly on your site. Yikes!
I would love to help you with this topic.As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Secondly, you are mentioning that you installed easy wp smtp. Can you confirm if you have used the test tool in its settings to confirm the configuration works ?
Finally, can you send me a screenshot of your settings for the Events -> Settings -> Tickets page ?
Best regards,
Geoff B.
I have one problem with key api google not works but i have installed plugin key google api and google maps works only page contact.
ok. uploading photo but the email of ticket works. The problem is that the message of ticket is received like spam.
Other problem is google api key not works.
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
- The topic ‘How sent ticket by smtp? I have installed easy wp-smtp woocommerce works’ is closed to new replies.