Trying To Check Out

[Sarah]

Trying to buy a personal license of the Event Aggregator and it says my card is declined. I’ve contacted my bank, there is money in the account and the transaction is not even showing on their end.

Who can I talk to get this figured out?

[Geoff B.]

Good evening Sarah and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the struggles you have faced while attempting to purchase our plugins.
I would love to help you with this topic.

I am not sure which payment method you chose (Stripe or Paypal). Could you tell me which one that would be ?

In any case, it looks like there was a purchase that went through yesterday in the end.

Do you require any additional assistance ?

Have a great day!

Geoff B.

[Sarah]

Figured it out. Thanks!

[Geoff B.]

Good afternoon Sarah,

I am super stoked to hear that.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

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