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Good evening Aleena and welcome to the Events Calendar forum!
Thank you for your interest in our products. It’s truly appreciated.
However, please note that we do not offer support for our free plugin in this premium add-ons forum.But, the good news is that you are still welcome to consult this forum to your liking and browse it for solutions, snippets and tutorials.
If you don’t mind, in the future could you please post your support questions here: https://wordpress.org/support/plugin/the-events-calendar or perhaps consider the purchase of one of our premium plugins to get access to premium support ?
With that in mind chances are this is set by your theme. Typically this is done via one of the following files:
- archive.php (if it exists)
- index.php
- header.php
- page-title.php
Either way, what is probably going on is that on one of these files, if the theme detects an “archive” page, it will just display “Archive”.
You could add a conditional in there or perhaps replace “Archive” with another word.
You could also play with the Events Template option under Events -> Settings -> Display to see if that helps.
Best regards,
Geoff B.Good evening Emanuele and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.Something in your theme seems to be hardcoding a value for the widget-area height.
If you take a look at the HTML of the page you see
div class="widget-area clearfix lines-boxed q2w3-fixed-widget-container" style="min-height: 7395px; height: 7395px;"This value is being added dynamically by your theme.
This leaves you with a couple of options:- Create an exact copy of that page template and remove the code responsible for the size of the widget area
- Try to counter with some CSS
Something along the lines of
.aside_right .widget-area {
max-height: 3346px !important;
}But I would highly recommend the first option.
Let me know if you need help doing that.
Best regards,
Geoff B.
Good evening Bradden and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.Actually, by default, it is not meant to be shown on the front-end, but rather on the emailed ticket itself.
With that in mind, if you wanted to, you could probably have it show somewhere else as well.
It would require a bit of template customization on your end.You might want to read our Themer’s guide to get a sense of how that works.
Let me know if that helps.
Have a great day!
Geoff B.
Good evening Timo and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We are sorry to hear about your CSS tweaks being deleted every time there is an update.
I would love to help you with this topic.There are a couple of ways to handle this:
- Put your CSS tweaks in Appearance > Customize > Additional CSS
- Put your CSS tweaks in the style.css of a child theme
- Using a plugin such as https://wordpress.org/plugins/simple-custom-css/
Let me know if that helps.
Have a great day!
Geoff B.
Good evening Debra and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.It would be nice if there was someway for the plug-in to sync between two sites. If it was automatic that would be nice.
Actually, there is a way to do just that. It is kind of new (it was released in 4.5).
You can read all about it here: https://theeventscalendar.com/release-the-events-calendar-4-5/Let me know if that helps.
Have a great day!
Geoff B.
Good evening Steffen and welcome to the Events Calendar forums,
Thank you for reaching out to us.
I would love to help you with this topic.So my question is what multi-language plugin is compatible so that I can both translate my site and use Event Tickets Plus?
There is no officially supported multi-language plugin that works with Event Tickets Plus at the time of writing.
The first thing you should know is that we do not fully support Event Tickets Plus integration with WPML yet: https://theeventscalendar.com/knowledgebase/wpml-support/
This feature is scheduled to be release later this year. Initially we planned for spring, but there was some pushback.
In the meantime, you could get it to partially work, but this is unsupported.
To achieve that, you will need:
- WooCommerce multilingual
- Some manual intervention
After creating the ticket AND saving the event, head over to WPML > Support > Troubleshooting page.
Once you are there, you should see several cleanup buttons. I would recommend:
- Clearing WPML cache
- Using the button that forces language assignment to items (which is what is creating the issue). This can also be accomplished by deactivating and reactivating WPML.
Your ticket will now magically appear.
The only downside is that the tickets you create in other languages are not really translations of the initial ticket. They are completely independent new tickets.
Your other option would be to go with Polylang (as you initially planned).
Although we do not officially support it, I know for a fact that several of our customers have successfully managed to get things to work with Event Tickets Plus and that plugjn.Let me know if that helps.
Have a great day!
Geoff B.
Good evening Kevin,
I am super stoked that worked!
You are 100% right, the important part is that it works.
You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Good evening Catherine and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
I would love to help you with this topic.Simply put, Event Tickets Plus is the successor to WooTickets.
The change occurred over a year ago, when we merged our different ticketing plugins into one.
That being said, for our plugins to work nicely with one another, they need to be of “matching” versions.
In other words, they need to be roughly the same age (as far as release date is concerned).
For that purpose, you will need to migrate over to Event Tickets Plus if you want to be using the latest version of our plugins: https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/
Let me know if that helps.
Have a great day!
Geoff B.
Good evening Evan and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.How can I change the color of the buttons.
You should definitely experiment with first setting found at Events -> Settings -> Tickets to see if that helps.
Other than that, most of the basic colour changes, can be done as described here: https://theeventscalendar.com/knowledgebase/wordpress-customizer/
Let me know if that helps.
Have a great day!
Geoff B.
Good evening Johannes,
Thank you once again for your patience AND help.
I totally agree that such a feature would be useful.
The good news is that out of code snippets, extensions are created 🙂You are welcome back in our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
Good evening Jennifer,
I am glad to hear we are making some progress with this.
As a side note, we just released our import from another website tool via Events Aggregator. You might want to look into that as an option.
Please note that both calendar need to be at the latest version of our plugin for this to work.
As for the recurring events not working properly, it’s hard to say for sure what is going on at this point.
There might be 3 things worth trying (after a database backup of course):
- Making sure both sites are using the same settings for time and date formats (both for the Events Calendar and for WordPress)
- Re-saving the faulty recurring event to see if that regenerates it properly
- Using our recurring events cleanup tool: https://theeventscalendar.com/extensions/recurring-event-cleanup-tool/
Let me know how that goes.
Best regards,
Geoff B.Good evening Sarah,
This is totally my bad.
I just updated the snippet correctly: https://gist.github.com/GeoffEW/e6f41d41d7930c8e63642aeadcfb29b8Please give it another shot and let me know if that solves both issues.
Have a good weekend,
Geoff B.
