Is WooTickets the same thing as Event Tickets?

[Catherine]

I am running WooTickets by Modern Tribe v 3.0.2 – is this plugin now called “Event tickets plus”?

[Geoff B.]

Good evening Catherine and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

Simply put, Event Tickets Plus is the successor to WooTickets.

The change occurred over a year ago, when we merged our different ticketing plugins into one.

That being said, for our plugins to work nicely with one another, they need to be of “matching” versions.

In other words, they need to be roughly the same age (as far as release date is concerned).

For that purpose, you will need to migrate over to Event Tickets Plus if you want to be using the latest version of our plugins: https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

Let me know if that helps.

Have a great day!

Geoff B.

[Catherine]

Ok, thank you for the information.

If I update, will I need to make admin product/event changes manually?

Or, will the database sync automatically and I will not need to do additional data entry within the plugin?

I’m just trying to get an idea of how much work is involved in updating this plugin, in relation to content updates as well.

Does that make sense?

Thank you!

[Geoff B.]

Good evening Catherine,

Thank you for writing back.

If I update, will I need to make admin product/event changes manually?

Or, will the database sync automatically and I will not need to do additional data entry within the plugin?

It is always good practice to do a complete Database backup before attempting any major upgrade.

That being said, normally you should not need to make any admin product/event changes manually. Any necessary changes should be done automatically.

So in other words, if you follow the instructions above it should be a pretty smooth experience.
When all said and done, you will event be able to use the newer features as well.

Let me know how that goes.

Best regards,
Geoff B.

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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