Can't Edit Recurring Series

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  • #1277052
    Kevin Janosky
    Participant

    I can’t edit any recurring series. The page will halt while loading and either crash the browser or just never complete loading. I can edit single events or single occurrences, however. I’ve activated debugging and it turned up no information related to Events Calendar or PRO. I also tried the default theme and had the same behavior. This is an urgent problem.

    On a related note, my settings are to remove any series occurrences older than 2 months, and to only create events 12 months forward. However, there are series instances going back to 2015 that are still published, and instances well into 2019. Why is this feature not cleaning up the events? I imagine this is exacerbating the problem with editing series.

    #1277575
    ISANS
    Participant

    Following. I am having the same issue.

    #1277790
    Geoff B.
    Member

    Good evening Kevin and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear that you are not able to edit the recurring series. Yikes!
    I would love to help you with this topic.

    First off, did you notice this behaviour happening after some specific event (an upgrade perhaps ?)

    If so, it might sound unrelated, but you might have to:

    1. Re-save your permalinks
    2. Empty all the caches and temporarily deactivate the caching plugin
    3. Temporarily deactivate the optimization plugin and its features
    4. Try to see if the security plugin is not getting in the way somehow.

    If you do have a staging environment available, I would recommend going through the complete testing procedure (deactivating all other plugins as well) to see if that helps.

    On a related note, my settings are to remove any series occurrences older than 2 months, and to only create events 12 months forward. However, there are series instances going back to 2015 that are still published, and instances well into 2019. Why is this feature not cleaning up the events?

    The way this is supposed to work is that the initial event of any series is always kept in the system. Only the subsequent ones that fall within the cleanup rules that you define are normally deleted.

    All of this is normally handled by CRON jobs on your WordPress installation.
    But it seems that this is not the case on your server.

    So you are right, having a very large number of events in the series is probably not helping here.

    It is hard to say what happened here, but perhaps the following extension could help out here: https://theeventscalendar.com/extensions/recurring-event-cleanup-tool/

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1279939
    Kevin Janosky
    Participant

    Thanks, I’m not sure if it was a new plugin update that was released, or the permalinks save, but it’s functioning now. The permalinks note is very helpful, so I’ll keep that in mind in the future. Thank you!

    #1280483
    Geoff B.
    Member

    Good evening Kevin,

    I am super stoked that worked!

    You are 100% right, the important part is that it works.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

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