Finding a compatible language plugin

[Maja]

Since WPML apparently is still conflicting with Event Tickets Pro I am looking for a working alternative:

Event Ticket Plus Not working with WPML, Conflict, do not save tickets.

I wanted to switch to Polylang which is my second choice, but apparently that is not compatible either:

Event tickets PLUS conflicting with Polylang

So my question is what multi-language plugin is compatible so that I can both translate my site and use Event Tickets Plus?

Or is there a way to avoid the conflict, since right now I can’t create tickets with WMPL activated

Best,
Steffen (CPF dev)

[Geoff B.]

Good evening Steffen and welcome to the Events Calendar forums,

Thank you for reaching out to us.
I would love to help you with this topic.

So my question is what multi-language plugin is compatible so that I can both translate my site and use Event Tickets Plus?

There is no officially supported multi-language plugin that works with Event Tickets Plus at the time of writing.

The first thing you should know is that we do not fully support Event Tickets Plus integration with WPML yet: https://theeventscalendar.com/knowledgebase/wpml-support/

This feature is scheduled to be release later this year. Initially we planned for spring, but there was some pushback.

In the meantime, you could get it to partially work, but this is unsupported.

To achieve that, you will need:

1. WooCommerce multilingual
2. Some manual intervention

After creating the ticket AND saving the event, head over to WPML > Support > Troubleshooting page.

Once you are there, you should see several cleanup buttons. I would recommend:

1. Clearing WPML cache
2. Using the button that forces language assignment to items (which is what is creating the issue). This can also be accomplished by deactivating and reactivating WPML.

Your ticket will now magically appear.

The only downside is that the tickets you create in other languages are not really translations of the initial ticket. They are completely independent new tickets.

Your other option would be to go with Polylang (as you initially planned).
Although we do not officially support it, I know for a fact that several of our customers have successfully managed to get things to work with Event Tickets Plus and that plugjn.

Let me know if that helps.

Have a great day!

Geoff B.

[Maja]

Hi Geoff,

Thanks for your thorough answer. I installed Woocommerce multilingual and that actually seemed to do the trick. But if it begins giving problems again, I’ll try to clear the WMPL cache.

Again thanks,
Steffen

[Geoff B.]

Good evening Steffen,

I am glad my suggestions were useful.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Author]

Posts