Event Ticket Plus Not working with WPML, Conflict, do not save tickets.

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  • #1192574
    Lorena
    Participant

    Event Ticket Plus It does not work, tickets are not saved, I have detected incompatibility with WPML, I need to know how I can solve this problem, I bought the plugin and it does not work.

    Thank you very much!

    #1192978
    Geoff B.
    Member

    Good evening Lorena and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear that you had to experience an incompatibility between WPML and Event Tickets Plus. I would love to help you with this topic.

    Unfortunately, these 2 plugins are not compatible as you can see here:

    1. https://theeventscalendar.com/knowledgebase/wpml-support/
    2. https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/

    But there is hope! We are currently working with the WPML team to make these plugins compatible.

    Unfortunately, I cannot commit to a release date at this point. But stay tuned!

    Sadly, in the meantime, there is no known workaround to this incompatibility.

    The good news is you are fully entitled to a refund if you want one since you are within 30 days of your purchase. To obtain the refund, you just need to follow the procedure described here.

    Best regards,

    Geoff B.

    #1202725
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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