[Geoff B.]

Good evening Tom,

I am glad to see you are making progress on this.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/a63180206b4ebb3a1f30511228816652

But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Robert,

I am super stoked to hear that.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Good evening Fabio,

I believe I miscommunicated what I meant.
Since the issue seems to be that the label for Country is incorrect in Italian, my suggestion was to either:

1. Override the language file for the Events Calendar using the instructions found here: https://theeventscalendar.com/knowledgebase/how-to-override-plugin-language-files

   That way you could have the correct label and import your file correctly.
   This is probably the easiest solution.

   Simply unzip the following .zip file and drop the 2 files it contains in /wp-content/languages/plugins italian_2018_03

   That should let you import your CSV file normally until the translation is correctly updated in one of our upcoming releases

2. Temporarily switch your WordPress installation (in wp-admin under Impostazioni generali) to English and make sure that you replace “Italia” with “Italy” (so that it matches the correct english name of “Italia”. That should allow you to import your CSV file perfectly. Once that is done, you can switch back to italian.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Stephan and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

There are a couple of ways to achieve this:

1. We had an extension for that purpose (that is currently under repair – but keep an eye out)
2. You could use CSS
3. But the simplest solution by far is to apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/b8f0bb5fc2b8510c6ad4f0b60fcf3fb9But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Brian and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

You currently own a business license which lets you install the Events Calendar Pro on up to 3 websites.

Furthermore you can always move your license around should you need to: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

The only caveat is that if you use a business license on a multisite WordPress install, you will lose the ability to upgrade the plugin automatically (from wp-admin) on that specific site.

Let me know if that helps.

Have a great day!

Geoff B.

[Geoff B.]

Good evening Tiffany and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

The short answer is that this is totally feasible: https://theeventscalendar.com/knowledgebase/making-members-calendar/

If you prefer just having some of the events private, I would recommend using a content protection plugin.

This should give you the ability to hide the content of private events using shortcodes.

Have a good weekend,

Geoff B.

 

[Geoff B.]

Good evening Jami and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

are there any news on when compatibility will be included in the plugin?

Full disclosure we do not have a date available for WPML compatibility with Event Tickets Plus yet. We did hope to release it last year, but Event Tickets Plus refactoring (which was in the critical path) took precedence.

Now that Event Tickets Plus has been refactored we need to do a new round of priorities.
I have just escalated this to see where we stand and will get back to you with the results of that inquiry.

Kudos on the workaround.

– Are there any existing workarounds that would allow creating just one set of tickets that can then be used in both languages? With Multilingual wooCommerce I am able to translate the event names and descriptions so we are not that far away.

We have a similar one with the exact same limitation: the tickets are not true translations (including stock sync).

To achieve that, you will need:

1. WooCommerce multilingual
2. Some manual intervention

After creating the ticket AND saving the event, head over to WPML > Support > Troubleshooting page.

Once you are there, you should see several cleanup buttons. I would recommend:

1. Clearing WPML cache
2. Using the button that forces language assignment to items (which is what is creating the issue). This can also be accomplished by deactivating and reactivating WPML.

Your ticket will now magically appear.

The only downside is that the tickets you create in other languages are not really translations of the initial ticket. They are completely independent new tickets.

– Let’s say I accept having my /buy-tickets being only available in english to not duplicate the events, is there a way to then redirect to the shopping cart in the correct language?

That would be a question for the awesome WPML crew. But, just off the top of my head, you could probably “cheat” using a redirection plugin 🙂

I wish I had a better answer for you, but for now it’s the best one I have unfortunately.

Have a good weekend,

Geoff B.

 

[Geoff B.]

Good afternoon Peter and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The great news is that you can actually move your license keys around.
To achieve that, you should:

1. Remove the license key from the Events -> Settings -> Licenses
2. Disconnect it

You can read all about this here: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

If that does not work for some reason, let me know.

Have a good weekend,

Geoff B.

[Geoff B.]

Hello again Tom,

Yes, you can absolutely do that.

You could tweak and apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/0e6fe4cf5fb894f034caa9bd7887b6bf

But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Have a good weekend,

Geoff B.

[Geoff B.]

Good afternoon Tom and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I believe the following extension will enable the cost field while having Event Tickets installed and activated: https://theeventscalendar.com/extensions/display-the-event-cost-field-when-ticket-plugins-are-installed/

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good afternoon Dave,

I am super stoked that you were able to fix issue 1.

As for the suggestion of toggling the slug on or off, I can totally see how that would be useful for SEO purposes. However, full disclosure, this will not be a small achievement.

I recommend suggesting it in our User Voice forum. That way other customers can vote for it!

Have a good weekend,

Geoff B.

[Geoff B.]

This reply is private.

[Geoff B.]

Good evening,

I am super stoked that this answered your question.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

[Geoff B.]

Hey there Dave,

Thank you for writing back.

I totally see what you are saying. The good news is that you can totally work around that.
But first, let’s review how the Events Calendar works to avoid confusion.

1. The Events Calendar does not use a “real” page. Instead, it relies on a complex archive/redirect combination to work. To make a long story short, even if it does not create a “real” page it still needs exclusivity over the slugs defined under Events -> Settings -> General
2. If you create a page that uses the same slug as the one defined under Events -> Settings -> General, it will get “overwritten” by the Events Calendar (as you have found out the hard way)

In a nutshell, the solution is to change the slug of either the Events Calendar itself (e.g.: /calendar) or of the page that contains the shortcode.

Let me know how that goes.

Best regards,
Geoff B.

[Geoff B.]

Good evening Derek and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

The way to achieve this is to make sure that the event in question is only visible to a certain WordPress role (which would require recipients to log in) or to protect it by a password.

The good news is that there are quite a few third-party plugins out there that can help with that.
The way this works is that these plugins, here is a quick list: https://colorlib.com/wp/content-protection-plugins-wordpress/

So in short, the process would be:

1. Install both the Events Calendar and Event Tickets plugins on your website
2. Choose a third-party content protector plugin
3. Create your event, including your RSVP ticket
4. Protect your event to the desired role or the desired password
5. If need be, create WordPress users with a limited role (e.g: subscribers)
6. Send them snail mail including the event URL and their credentials / password

Let me know if that helps.

Have a great day!

Geoff B.

 

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