Licence Keys in use

[tigera]

https://gyazo.com/428ce9b6d3858afe46f77911e1be7c80

Hi … as in the above image link we have 3 sites that are using the license key. One is DEV, one is TEST, and one is LIVE. This is ok for us since that is all the sites we need it on. but I am not being allowed to update it. If I disconnect one of them will it automatically allow me to update and then connect to the appropriate installed location again? I did have it installed on a different testing site, but I have since removed it from there (about 1 hour ago) and its not even showing on this list. Will it just take some time to get its own list updated ?

[Geoff B.]

Good afternoon Peter and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The great news is that you can actually move your license keys around.
To achieve that, you should:

1. Remove the license key from the Events -> Settings -> Licenses
2. Disconnect it

You can read all about this here: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

If that does not work for some reason, let me know.

Have a good weekend,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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