Geoff B.

Forum Replies Created

Viewing 15 posts - 1,996 through 2,010 (of 9,860 total)
  • Author
    Posts
  • in reply to: Attendees #1333776
    Geoff B.
    Member

    Good evening Richard,

    Normally, a WordPress account is created automatically on the site for them (unless you have adjusted the settings to allow otherwise in Events -> Settings -> Tickets or in WooCommerce).

    The user role is typically something like “Customer”.

    Let me know how that goes.

    Best regards,
    Geoff B.

     

    in reply to: Map View Does Not Return Upcoming Events #1333772
    Geoff B.
    Member

    This reply is private.

    in reply to: Limit amount of events on a home page #1333767
    Geoff B.
    Member

    Good evening Anna,

    In that case, you can control the photo view on the home page with a bit of CSS.

    Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

    .home #tribe-events-photo-events .tribe-events-photo-event+.tribe-events-photo-event+.tribe-events-photo-event+.tribe-events-photo-event {display:none !important}

    That should limit the number of events to 3 in the photo view on the home page.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: The List View "Buy Now" button shows as "sold out" #1333761
    Geoff B.
    Member

    Good evening Adam,

    Thank you for writing back.

    I am glad you are already following the recommended procedure. I was simply making sure you knew about it 🙂

    For the record, another way to hide the ticket without deleting it is to simply put an end sale date matching today or in the past on it.

    This has the advantage of being a non-destructive approach.

    Thank you for bringing all of these things on our radar. It certainly helps us get better.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Event Series Single Landing Page #1333759
    Geoff B.
    Member

    Good afternoon Thomas,

    Tweaking that view will definitely require a tad of customization.

    This is because for all intends and purposes, the “all” link uses the list view.

    You could do a theme override, and then check the eventDisplay parameter to see if it matches all. When it does, do fancy stuff using a conditional.

    You might want to read our Themer’s guide to get a sense of how that works.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Show price from WooCommerce instead of price on Event #1333611
    Geoff B.
    Member

    Good afternoon Matt,

    Thank you for writing back.

    If I understand correctly, what you are trying to do is to have a direct link to the WooCommerce product on the list view (instead of having to go to the single Event page). Is that correct ?

    If so, you can simply steal the code from the single event view and paste it in the list view.
    Of course, you will want to do this via a template customization using  the /tribe-events/ of your WordPress theme.

    Following the instructions from our Themer’s guide should make this pretty easy.

    You might also be interested in the following approach. It is a bit more drastic as it links you straight to the URL you enter for the event’s website (the WooCommerce product in this case) and bypasses the single event page altogether.

    Let me know how that goes.

    Best regards,
    Geoff B.

     

    in reply to: Restrict calendar by category #1333573
    Geoff B.
    Member

    Good afternoon Bruce,

    Thank you for writing back.

    You make a fair point.
    However, you can either:

    1. Hide the “All events” link OR
    2. Do a template customization to modify the behaviour of that link in the single event view. You might want to read our Themer’s guide to get a sense of how that works.

    Just to set expectations, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.

    We unfortunately do not provide complete support for customization.

    If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.

    I wish I had a better answer for you, but for now it’s the best one I have unfortunately.

    Best regards,

    Geoff B.

    in reply to: Selling Tables #1333569
    Geoff B.
    Member

    Good afternoon Richard,

    You are absolutely right, there seems to be a shortage of recently updated plugins that manage the increments between quantities.

    This leaves you with 2 options:

    1. Do a custom function based on https://docs.woocommerce.com/document/adjust-the-quantity-input-values/ that would only impact products of a certain product category.
    2. Give the following paid plugin a shot: https://codecanyon.net/item/woocommerce-advanced-quantity/11861326

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: 404 Error for Recurring Events #1333497
    Geoff B.
    Member

    Good afternoon Ross,

    I am super stoked to hear that!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: The List View "Buy Now" button shows as "sold out" #1333235
    Geoff B.
    Member

    This reply is private.

    in reply to: Event Series Single Landing Page #1333233
    Geoff B.
    Member

    Good evening Wilson,

    Thank you for chiming in.

    This can be done though some customization.
    You can read about that here: https://theeventscalendar.com/customizations/

    If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.

    With that in mind, I believe there is a snippet out there that adds CSS classes to that page.
    Let me research that for you. This should help you control what is displayed a bit better.

    Hang in there!

    Geoff B.

    in reply to: Map View Does Not Return Upcoming Events #1333230
    Geoff B.
    Member

    This reply is private.

    in reply to: Restrict calendar by category #1333225
    Geoff B.
    Member

    Good evening Bruce and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    I believe that the following article is exactly what you are looking for: https://theeventscalendar.com/knowledgebase/can-you-have-multiple-calendars/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: 404 Error for Recurring Events #1333224
    Geoff B.
    Member

    Good evening Ross and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the 404 message you have been getting.
    I would love to help you with this topic.

    I assume you already went through the following: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

    Here are a couple of other ideas to try:

    1. Head over to Events -> Settings -> General and re-saving the settings (helps to change the slug just for fun). Re-save the permalinks after
    2. Please upgrade the Events Calendar Pro to its latest version 4.4.15
    3. Try temporarily reverting back to a default WordPress theme such as twenty-sixteen

    Let me know how that goes.

    Best regards,
    Geoff B.

    Geoff B.
    Member

    Good evening Melissa and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the recurring events URLs generating a 404 error message on your site. Yikes!

    I would love to help you with this topic.

    Ezekial’s solution is a great starting point.
    I would also recommend reading the following: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

    Finally, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Let me know how that goes.

    Best regards,
    Geoff B.

Viewing 15 posts - 1,996 through 2,010 (of 9,860 total)