Home › Forums › Calendar Products › Events Calendar PRO › Recurring events not working, receiving not found 404 error
- This topic has 6 replies, 4 voices, and was last updated 8 years, 8 months ago by
Melissa Link.
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AuthorPosts
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August 8, 2017 at 11:24 am #1332362
Melissa Link
ParticipantI am having a problem with our recurring links not working.
I’m not sure what the problem is. I’ve updated the plugin. I also deactivated all other plugins to check for a plugin conflict.This has been an ongoing issue for a few weeks now. I need help to resolve this issue.
This is an example of the not found, 404 error.
http://www.sarasotaaudubon.org/event/saturday-nov-11-2nd-saturday-celery-fields-walk/2017-11-11/I have attached a screenshot of my current settings for The Event Calendar Recurrence Rules.
August 8, 2017 at 12:12 pm #1332386Ezekial
ParticipantSame issue happening for me, as well, after updating to theeventscalendar 4.5.9.
http://artcentereast.org/calendar/
Making the corresponding update to Events-Calendar-PRO 4.4.15 didn’t change the issue.
Only those non-recurring events, that don’t have the date in their URL, appear to work.
August 8, 2017 at 12:26 pm #1332394Ezekial
ParticipantThis solved the problem, from a different support thread:
1) Head over to Events -> Settings -> General and temporarily change Events URL slug for something else (e.g.: events) and save the option.
2) Re-save your permalinks and check your calendar pageYou can always change it back when you’re done, so your calendar link ends up the same.
August 9, 2017 at 4:02 pm #1333156Geoff B.
MemberGood evening Melissa and welcome back!
Thank you for reaching out to us.
We are sorry to hear about the recurring events URLs generating a 404 error message on your site. Yikes!
I would love to help you with this topic.
Ezekial’s solution is a great starting point.
I would also recommend reading the following: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/Finally, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Let me know how that goes.
Best regards,
Geoff B.August 14, 2017 at 11:28 am #1335062Melissa Link
ParticipantThank you all for your assistance. The issue has been resolved.
THANK YOU!!
August 16, 2017 at 1:14 pm #1336323Nico
MemberStoked to hear the issue is now resolved Melissa 🙂
I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.
Best,
Nico -
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