Recurring events not working, receiving not found 404 error

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  • #1332362
    Melissa Link
    Participant

    I am having a problem with our recurring links not working.
    I’m not sure what the problem is. I’ve updated the plugin. I also deactivated all other plugins to check for a plugin conflict.

    This has been an ongoing issue for a few weeks now. I need help to resolve this issue.
    This is an example of the not found, 404 error.
    http://www.sarasotaaudubon.org/event/saturday-nov-11-2nd-saturday-celery-fields-walk/2017-11-11/

    I have attached a screenshot of my current settings for The Event Calendar Recurrence Rules.

    #1332386
    Ezekial
    Participant

    Same issue happening for me, as well, after updating to theeventscalendar 4.5.9.

    http://artcentereast.org/calendar/

    Making the corresponding update to Events-Calendar-PRO 4.4.15 didn’t change the issue.

    Only those non-recurring events, that don’t have the date in their URL, appear to work.

    #1332394
    Ezekial
    Participant

    This solved the problem, from a different support thread:

    1) Head over to Events -> Settings -> General and temporarily change Events URL slug for something else (e.g.: events) and save the option.
    2) Re-save your permalinks and check your calendar page

    You can always change it back when you’re done, so your calendar link ends up the same.

    #1333156
    Geoff B.
    Member

    Good evening Melissa and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the recurring events URLs generating a 404 error message on your site. Yikes!

    I would love to help you with this topic.

    Ezekial’s solution is a great starting point.
    I would also recommend reading the following: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

    Finally, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1335062
    Melissa Link
    Participant

    Thank you all for your assistance. The issue has been resolved.

    THANK YOU!!

    #1336323
    Nico
    Member

    Stoked to hear the issue is now resolved Melissa 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

Viewing 6 posts - 1 through 6 (of 6 total)
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