Geoff B.

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Viewing 15 posts - 1,801 through 1,815 (of 9,860 total)
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  • in reply to: Change Day Header BG Color in Month View #1346962
    Geoff B.
    Member

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    in reply to: OUT OF INSTALLS #1346961
    Geoff B.
    Member

    Good evening Haley,

    You are absolutely right.
    To work properly, our different plugins need to have “matching” versions (released more or less around the same time).

    Another way to achieve that is to “freeze” the version of our the Events Calendar plugins to the last version of Filter Bar you have (3.9.0 in your case).

    But, to your point, I think the benefits of the newer versions of our core plugin outweighs “freezing your WordPress environment”.

    Kudos on figuring things out.

    Is there something else I can help you with ?

    Have a good weekend,

    Geoff B.

     

    in reply to: QR Code Check-in #1346960
    Geoff B.
    Member

    This reply is private.

    in reply to: no dipalyed event #1346959
    Geoff B.
    Member

    This reply is private.

    in reply to: calendar page is blank #1346957
    Geoff B.
    Member

    This reply is private.

    in reply to: Tickets not yet available #1346954
    Geoff B.
    Member

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    in reply to: Out of installs #1346952
    Geoff B.
    Member

    Good evening Kendrick,

    That’s awesome!
    I am stoked that you got this sorted out.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

    in reply to: display 9am to 10pm without scrolling #1346951
    Geoff B.
    Member

    Good evening Jane,

    Yes, you can control that with CSS.

    Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:

    #tribe-events .tribe-events-grid .tribe-scroller {
    height: 810px !important;
    }

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: Filter Bar + WPML Bug #1346881
    Geoff B.
    Member

    Good evening Jeremy,

    As promised I followed-up with our dev team.
    Since the WPML team asked us for access to the Filter Bar repo, we have not heard back from them.

    Hopefully they will come up with something super simple.

    As you know, our next target for compatibility with WPML is the Event Tickets and Event Tickets Plus combo.

    I wish I had a better answer for you, but for now it’s the best one I have unfortunately.

    Have a good weekend,

    Geoff B.

     

    in reply to: View phone# in Primary Information? #1346880
    Geoff B.
    Member

    Good evening Ben,

    Thank you for writing back.

    Alas know, that snippet was meant to bring the attendee info to the CSV export after an update a while back. If I am not mistaken that snippet is no longer necessary.

    So in short, unfortunately at this point, there are only 2 options available:

    1. Wait for the extension to be updated
    2. Take on the customization yourself or with the help of one our recommended customizers

    Best regards,

    Geoff B.

    in reply to: Calendar Widget width #1346878
    Geoff B.
    Member

    Good evening,

    I am super stoked to hear that.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

    in reply to: Tickets not yet available #1346458
    Geoff B.
    Member

    This reply is private.

    in reply to: Changing the date format per language in WPML #1346457
    Geoff B.
    Member

    Good evening Gaspar,

    Thank you for writing back.

    Sometimes things can get sticky with WPML.
    What I mean by that is that you really need to force a refresh of things for all updates to be performed.

    Before anything a database backup is always recommended.

    Head over to WPML > Support > Troubleshooting page.

    Once you are there, you should see several cleanup buttons. I would recommend:

    1. Clearing WPML cache
    2. Click on the different buttons in the first section to “force” language assignment
    3. Re-save your permalinks
    4. Clear any cache from a caching plugin (if any)

     

    Let me know if that helps.

    Have a great day!

    Geoff B.

    in reply to: Conflict between Events Calendar and Woocommerce variations #1346429
    Geoff B.
    Member

    This reply is private.

    in reply to: Out of installs #1346428
    Geoff B.
    Member

    Good evening Kendrick and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the out of installs message creeping up on you.
    I would love to help you with this topic.

    Currently, the licenses seem to be tied to …server-44e8b518.c.pantheon-dmz.internal/

    I believe that going through the following articles should help you fix the issue:

    1. https://theeventscalendar.com/knowledgebase/license-key-out-of-installs/
    2. https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

    Let me know how that goes.

    Best regards,
    Geoff B.

Viewing 15 posts - 1,801 through 1,815 (of 9,860 total)