Out of installs

[Kendrick Snyder]

Hey!

Very sorry, I’m new to WP. I’m getting the out of installs error due to running a dev and a test site. I’ve removed the licence from my test site, but I’m still getting the error. Both dev and test are using the .com extension.

Unfortunately couldn’t find the info in the FAQ.

Thanks!

[Geoff B.]

Good evening Kendrick and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the out of installs message creeping up on you.
I would love to help you with this topic.

Currently, the licenses seem to be tied to …server-44e8b518.c.pantheon-dmz.internal/

I believe that going through the following articles should help you fix the issue:

1. https://theeventscalendar.com/knowledgebase/license-key-out-of-installs/
2. https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

Let me know how that goes.

Best regards,
Geoff B.

[Kendrick Snyder]

Thanks. Disconnecting from the events calendar site and reconnecting in WordPress seemed to do the trick.

[Geoff B.]

Good evening Kendrick,

That’s awesome!
I am stoked that you got this sorted out.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great weekend!

Geoff B.

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