Geoff B.

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  • in reply to: Events not displaying #1352298
    Geoff B.
    Member

    Good evening and welcome back!

    Major kudos on figuring out the issue.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Event cost not showing up #1352297
    Geoff B.
    Member

    Good evening Shawn and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/69f8a033fb614c78b3de45a197431135

    Let me know how that goes.

    Best regards,
    Geoff B.

    Geoff B.
    Member

    Good evening Kate and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    1) A link/button to print or download the ticket

    I believe you will like the following extension: https://theeventscalendar.com/extensions/view-print-download-pdf-tickets/

    2) A tick box to be added to a mailing list

    Could you expand on what you had in mind exactly ?
    I am not sure what newsletter system you are using.

    But if you are simply looking for a way to capture opt-in (and then add the subscription later), that can totally be arranged via Event Tickets Plus additional attendee info fields: https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

    Another thing you could do is simply integrate your current signup form via a template customization.

    You might want to read our Themer’s guide to get a sense of how that works.

    As a side note, since you are using Yoast, you might want to take a peek at the following article: https://theeventscalendar.com/knowledgebase/titles-in-yoast-seo/

    Let me know if that helps.

    Have a great day!

    Geoff B.

    Geoff B.
    Member

    Good evening Martin and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the black line showing up on your site when you add a calendar via a shortcode.

    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Finally, if possible, it would be awesome to have access to an example of that on your website (even if that means password protecting a “secret” page for example).

    Hang in there!

    Geoff B.

    in reply to: mes événements ont disparut #1352289
    Geoff B.
    Member

    Bonsoir Brigitte,

    Je viens d’aller voir vos liens et il semble que vous ayez rĂ©ussi Ă  rĂ©gler le souci.
    Toutes mes félicitations.

    En ce qui concerne les shortcodes, voici les listes demandées:

    1. https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/
    2. https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

    N’hĂ©sitez pas s’il y a quoi que ce soit d’autre.

    Bonne soirée,
    Geoff B.

    in reply to: Translation #1352288
    Geoff B.
    Member

    Good evening,

    You can actually set the category assignment as part of each imported feed’s rules.
    Once the events are imported in the Events Calendar, the only thing left will be to use shortcodes or a customization to display only specific categories.

    This can be done thanks to the Events Calendar Pros’ shortcodes:

    1. https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/
    2. https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    I would only need an email to tie the license to.

    Have a great day!

    Geoff B.

    in reply to: Tickets not sending #1352279
    Geoff B.
    Member

    Good evening Lisa,

    I am super stoked to hear that!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

    in reply to: Changing the date format per language in WPML #1351700
    Geoff B.
    Member

    This reply is private.

    in reply to: Conflict between Events Calendar and Woocommerce variations #1351698
    Geoff B.
    Member

    This reply is private.

    in reply to: Tickets not sending #1351697
    Geoff B.
    Member

    This reply is private.

    in reply to: Translation #1351690
    Geoff B.
    Member

    Good evening,

    That is a great question.

    There are a couple of ways to do this:

    1. Using our Event Aggregator service: https://theeventscalendar.com/product/event-aggregator/

      That lets you import from several Google Calendar feeds and assign each feed different parameters (e.g.: Event Category)

    2. You could then display the calendar filtered by Category (each user is category in this case) using our awesome the Events Calendar Pro shortcodes
    3. Another idea (but I am not sure that fits your need) is to use Community Events https://theeventscalendar.com/product/wordpress-community-events/ this completely ditches the Google Calendar idea and lets every user manage their calendar.

    Let me know if any of these ideas would work ?

    Best regards,

    Geoff B.

    in reply to: Events page not working (404) #1351685
    Geoff B.
    Member

    Good evening Nick,

    Before we continue, I want to thank Sebastian for chiming in and offering to help.
    That is super appreciated.

    The good news is that Nick and I have managed to solve the issue 🙂

    Is it possible to show the widgitized footer from home on the calendar page?

    The short answer is yes. The simplest way to achieve this is to add your widgetized footer directly in the different calendar views.

    You might want to read our Themer’s guide to get a sense of how that works.

    Basically, just ensure you “steal” the code to call the widgets from your other page templates and include them in your custom event-related templates.

    You can even define a new widget area should you want to.

    Let me know how that goes.

    Best regards,
    Geoff B.

    in reply to: problème avec affichage #1351683
    Geoff B.
    Member

    Bonsoir Brigitte,

    j’ai un événements à mettre et il y a deux tarifs ; comment faire car en dessous il n’y à pas d’option ^^ ?

    Il y a plusieurs façons de régler ce souci:

    1. En utilisant un bout de code placé dans le fichier functions.php de votre thème (sans la balise <? php ) https://gist.github.com/barryhughes/21c4e2fc52aec514cc9c

      Cela vous permettra de saisir une plage de prix (ex: 20 – 30 euros)

    2. En utilisant nos plugins de billets:
      https://theeventscalendar.com/product/wordpress-event-tickets/
      https://theeventscalendar.com/product/wordpress-event-tickets-plus/

      Vous pouvez ainsi créer autant de billets que vous le souhaitez.

    3. En utilisant des champs supplĂ©mentaires Ă  l’aide the Events Calendar Pro: https://theeventscalendar.com/product/wordpress-events-calendar-pro/

    ensuite j’aimerais enlever le gris clair ( entouré en rouge sur la capture )

    Pour ce faire vous pourriez simplement personnaliser la vue et retirer cette section (all day).
    Notre Themer’s guide vous permettra de comprendre comment y arriver.

    L’autre option serait de cacher cette section via CSS. Le plus simple serait d’avoir un lien vers votre calendrier afin de vous donner une règle spĂ©cifique.

    et pour finir ; n’est -il pas possible de rendre visible tout les événements de la semaine ? sans scroll ?

    Oui, vous pouvez limiter les heures affichées (si vous le désirez).
    Vous pouvez aussi augmenter la taille du “wrapper”.

    Veuillez essayer la règle CSS suivante (à ajuster au besoin):

    .tribe-events-grid .tribe-scroller {
    height: 800px !important;
    }

    Salutations,
    Geoff B.

    in reply to: EVENT TICKETS PLUS isn't working #1351679
    Geoff B.
    Member

    This reply is private.

    Geoff B.
    Member

    Good evening Diego,

    I am sorry that this did not yield better results.
    Let us continue the investigation then.

    Would you mind trying the snippet in the wp-config.php file.
    In my experience that might make an important difference in the net result.

    I would also recommend installing something a CRON manager plugin (e.g.: WP Crontrol).
    This will let you see if this is triggered by some type of CRON job and stop it from happening.

    If you could also look at the CRON jobs at the server level, that would be awesome.

    Finally, can you tell me if you have some kind of “backup” plugin or service in place (through WordPress or at the server level).

    The reason I am asking is because sometimes when there is a “server failure” (of any kind), these services tend to revert back to the last backup. It might be a long shot, but worth checking too.

    Let me know how that goes.

    Best regards,
    Geoff B.

Viewing 15 posts - 1,696 through 1,710 (of 9,860 total)