[Geoff]

You bet, thanks Stuart! I’ll make a ticket for the devs to check it out and will be sure to update this thread if and when some feedback is provided.

The tribe_is_upcoming function is more or less a simple check to see if the current query is set to include future, upcoming events. In other words, it produces a true or false result, but I am not certain it would be entirely useful for this use case — for example, it does not appear to be useable as a filter for changing the query itself to include past events.

What you might have more success with is the tribe_get_events function. It allows you to create your own custom query of events based on a number of variables. And, better yet, we have a guide on how to use it:

Using tribe_get_events

The issue here is that it does not build the layout for you. In other words, it simply outputs events based on your query instead of building the full Photo View for you.

Another possibility might be to check for the Photo View and change the query to show both past and upcoming events in the same query. This is not tested and not a perfect example, but something like:

if ( tribe_is_photo() ) {
$events = tribe_get_events( array(
// Set this to something really early to ensure past events display
'start_date' => '2014-10-01 00:01',
) );
}

Again, a poor example, but hopefully it gets the ball rolling on some ideas. 🙂

Cheers!
Geoff

[Geoff]

Hi Don and thanks for getting in touch!

Aw man, that’s no good. I hate it when I see our plugin not working right out of the box. While this does not happen a lot, most times it does turns out to be a relatively simple fix, like a change in settings.

I would wager that that there is likely a conflict with either the installed theme or another installed plugin. the fact is that something like this can pop up for a number of reasons but it’s tough to tell for sure without some testing and more information.

We’d be happy to to look into this with you if you are willing to open a thread in our WordPress.org support forum. Or, if you’d prefer a faster response time, you can purchase a license for any of our premium extensions and that will grant you access to the support forums on this site.

Either way, we’d be happy to help!

Cheers!
Geoff

[Geoff]

Hi Nyborg,

Thanks for following up on this feature request!

We have indeed started building the feature. In fact, I looked at the ticket for it in our system and see that it is currently ready for testing and scheduled to be included in our 4.4 release, if all goes according to plan it it passes testing. On that same note, we are working hard on the 4.4 release and are hoping to ship it before the Christmas holiday, again, if all goes according to plan.

Either way, it is in active development and on the roadmap for release!

Does this help answer your question? Please let me know!

Cheers!
Geoff

[Geoff]

Ho @Gregory,

No worries at all! I deactivated your Events Calendar PRO Personal license and generated a new Eventbrite Tickets Personal license in its place.

You can access the new license key be logging into your account and navigating to My Account > License Keys. You can also access the Eventbrite Tickets plugin download by going to the Downloads screen.

Let me know if you have any issues accessing your new license and I’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi Pau,

Man, I am so sorry this issue has not yet been resolved. You brought it yo our attention several months ago and you have been super patient and cooperative with us, which I really appreciate.

I checked in on the ticket. It was originally scheduled to be in our last maintenance release (4.3.3) but fell out of it due to time. I also see it did not make the cut for our next maintenance release (4.3.4) for some reason.

I went ahead and bumped the priority of the ticket in our system and put it up for consideration for the following maintenance release after that with a deeper explanation of the issue. I have also reached out to the development team to make sure it is flagged for them as well.

I am really sorry this has not yet been patched. I will continue to do all I can to get this included in an upcoming release, but know that I cannot guarantee the exact timing of it. Regardless, the original forum thread you opened with me is still open, marked Pending Fix, and I will certainly follow up with you there when I have more news to share.

Thanks so much for your patience and understanding while we sort this out. It really does mean a lot.

Geoff

[Geoff]

No problem, @Surabhi!

I’ve gone ahead and deactivated your Personal license for Events Calendar PRO and exchanged it for a Community Events Personal license.

You can access the new license key by logging into your account on our site and navigating to My Account > License Keys. You will also be able to access a download of Community Events by navigating to the Downloads screen from there.

Let me know if you have any issues accessing your new license key and I’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hello Ron,

Thanks for getting in touch! These are great questions — let’s get to them. 🙂

The Events Calendar (free) is great for publishing one and multi-day events to a calendar. You can absolutely do that with the plugin. The events are publicly displayed on your site.

Event Tickets (free) extends The Events Calendar so that you can create free tickets (RSVPs) for events. You may not need this directly, but it is required for Event Tickets Plus, which allows you to create paid tickets for events and sell them directly on your site. In addition, Event Tickets Plus allows you to create custom registration fields that people must fill out on a per-ticket basis before purchasing the tickets.

Please note that Event Tickets Plus does not actually handle the transaction process for purchasing tickets, but integrates directly with WooCommerce, which does all of that.

Once someone has purchased a ticket, they will be included in a report of all attendees who are registered for an event. Here’s a guide that covers this in much more detail, including how to generate an exported file of the attendee report:

https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

You had also asked specifically about The Event Calendar’s ability to work with WordPress user management features:

To register for an event (class, workshop), a user needs to be logged in. If she doesn’t have an account yet, she needs to register for the platform before separately registering for the event.

The Events Calendar (as well as Event Tickets) does not display or hide tickets based on whether someone is a registered member of the site. However, you could indeed do that with a touch of custom development. The ticket form that is displayed on events is a template, which you can override in your theme folder — the full overview of how template overrides work is documented in our Themer’s Guide.

Once the template has been overridden, you can edit the template file by wrapping it in a condition that checks whether someone is logged in before displaying the ticket form with something like this:

if ( is_user_logged_in() ) {
// This is where the ticket form code goes
} else {
echo 'Please register to purchase tickets for this event';
}

Does this help answer your questions? Please let me know!

Cheers,
Geoff

[Geoff]

Hi Rebecca and thanks for getting in touch!

Yeah, that is possible, for sure. While Event Tickets Plus is designed for digital ticket sales, you can work around the online portion of this.

For example, Event Tickets Plus integrates with WooCommerce which allows you to create orders manually. That would allow you to enter the order details over the phone, process the payment information, then send the tickets automatically once the order has been completed.

Does that sound like it would work for you? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

Hi Knight,

Thanks for getting in touch!

Absolutely, collecting registration information on a per-ticket basis is totally possible in Event Tickets Plus. It includes the ability to create custom fields for folks to fill out while purchasing a ticket and you can get a complete overview of how that works in this guide:

https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

Does this help answer your question? Please let me know!

Cheers!
Geoff

[Geoff]

Hi Sofia and welcome to the forums!

Good questions.

Yes, it is possible to use Google Maps API keys for the map functionality. In fact, here is a guide that will walk you through the process of setting it up, step-by-step:

Creating a Google Maps API Key

The Events Calendar will not make a call to the Google Maps API anywhere, other than pages that include events. You may need to reach out to your theme developer for tips on how to prevent its calls to the API from firing on calendar-related pages, if it’s attempting to do so there. Otherwise, the event functionality may not work as expected.

Does this help answer your question? Please let me know!

Cheers!
Geoff

[Geoff]

Hi Steve, thanks for following up!

I see your application in our inbox. We will be following up with you on our next round of processing applications, which will be near the end of the week — we typically process them once a week, which is why you’re seeing a little delay between replies. No other information is needed as far as I can tell, but we’ll keep you posted when we review.

Thanks for your patience while we review your application and others as well.

Cheers!
Geoff

[Geoff]

Hi Julie,

Thanks for writing in!

That is correct: Community Events and Events Calendar PRO are two separate plugins, each with different features and non-overlapping features.

Community Events adds a submission form to your site that others can use to submit events to The Events Calendar.

Events Calendar PRO adds several features to The Events Calendar, including recurring events, custom event fields, additional calendar views, venue and organizer pages, shortcodes and more.

We’d be happy to exchange your license for Community Events instead of Events Calendar PRO, if you would like. Please let us know by filling out the form on this page and referencing this thread in the comment field.

Cheers!
Geoff

[Geoff]

Right on. I’m so glad to hear everything is working smoothly and I appreciate you following up to let us know. Definitely keep us posted if any other questions come up and we’d be happy to help.

Cheers,
Geoff

[Geoff]

Hi Stuart,

Sorry for the miscommunication here. While I think Hunter’s reply was well-intentioned, I can see how it could be misconstrued.

We unfortunately do not provide support for custom development with a support license. Again, I think Hunter tried to articulate this when he said:

Please note customization and conflict requests extend beyond what we’re able to cover

…but, again, I can see how that could be misconstrued.

I am happy to open a ticket for our developers to look at this at their leisure and then update this thread with anything they recommend. To be clear, though, I cannot guarantee that we will be able to build a customization for this.

I am sorry again for the miscommunication here. If you would prefer to not wait for the chance that our developers will look at this and you would like a refund for your order instead, please let me know and I would be happy to. We offer full refunds within 30 days of purchase, and you are still good up through December 26, so please let me know and I would be happy to accommodate you either way.

Thanks,
Geoff

[Geoff]

Hey Marcus, thanks for following up on this!

That is weird, for sure.

Just to confirm, how are you using The Events Calendar as your homepage? My hunch is that you are using the Event Rocket to do that — is that correct?

The reason I ask is because The Events Calendar does not offer that as a setting right out of the box and changing the destination of the calendar like that could lead to URL redirect conflicts, like what we’re seeing here.

If you can confirm that for me, we can spend some time testing my theory. That will likely require you to spin up a fresh test site so we can try test linking in a default WordPress environment, but let’s see if you are indeed using Event Rocket to get the calendar on the homepage first and then move forward from there.

Thanks!
Geoff

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