Photo View creating gaps in iPad

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  • #1201930
    Pau
    Participant

    Dear TECPRO,

    On the Events page in Photo View in the iPad, it generated gaps in between the events blocks views

    I raised this issue before and a bug ticket was issued to your technical dept.

    See https://theeventscalendar.com/support/forums/topic/photo-view-feed-creates-gaps-in-between-events-i-ipad/

    sample image here https://theeventscalendar.com/content/uploads/2016/10/cde1df38f7f04274.png

    I wonder if we have any news about this issue

    Thanks in advance

    #1202153
    Geoff
    Member

    Hi Pau,

    Man, I am so sorry this issue has not yet been resolved. You brought it yo our attention several months ago and you have been super patient and cooperative with us, which I really appreciate.

    I checked in on the ticket. It was originally scheduled to be in our last maintenance release (4.3.3) but fell out of it due to time. I also see it did not make the cut for our next maintenance release (4.3.4) for some reason.

    I went ahead and bumped the priority of the ticket in our system and put it up for consideration for the following maintenance release after that with a deeper explanation of the issue. I have also reached out to the development team to make sure it is flagged for them as well.

    I am really sorry this has not yet been patched. I will continue to do all I can to get this included in an upcoming release, but know that I cannot guarantee the exact timing of it. Regardless, the original forum thread you opened with me is still open, marked Pending Fix, and I will certainly follow up with you there when I have more news to share.

    Thanks so much for your patience and understanding while we sort this out. It really does mean a lot.

    Geoff

    #1211050
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

    #1232564
    George
    Participant

    Hello!

    I wanted to share the news that we released a Maintenance Release today that should include some improved handling of the Photo View in mobile Safari.

    You should be able to see this update in your wp-admin Updates page. You can learn more about the release here: https://theeventscalendar.com/maintenance-release-events-calendar-4-4-2-event-tickets-4-4-2-premium-add-ons/

    Cheers!
    George

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