I bought the wrong item

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  • December 6, 2016 at 9:04 am #1202151
    Gregory
    Participant

    Sorry support, but I bought the wrong item. I bought the “Events Calendar Pro”, but wanted the “Eventbrite Tickets”. ARGH!

    Can we switch that license, folks

    December 6, 2016 at 9:11 am #1202156
    Geoff
    Member

    Ho @Gregory,

    No worries at all! I deactivated your Events Calendar PRO Personal license and generated a new Eventbrite Tickets Personal license in its place.

    You can access the new license key be logging into your account and navigating to My Account > License Keys. You can also access the Eventbrite Tickets plugin download by going to the Downloads screen.

    Let me know if you have any issues accessing your new license and I’d be happy to help. 🙂

    Cheers!
    Geoff

    December 6, 2016 at 10:42 am #1202233
    Gregory
    Participant

    Hi Support,

    Thankyou Geoff, for resolving this for me. I have deactivated the “Events Calendar Pro” and have successfully configured the Event Brite Tickets.

    Appreciate it.

    December 6, 2016 at 4:48 pm #1202373
    Geoff
    Member

    Right on! I’m so glad to hear everything is working smoothly and I appreciate you following up to let us know. Definitely keep us posted if any other questions come up and we’d be happy to help.

    Cheers!
    Geoff

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