[Geoff]

Hi there, Vidal! Welcome to the forums. 🙂

Interesting question. Right now, the only way to import an event from Eventbrite to your site is to use the “Eventbrite: Import” option under Events in your WordPress admin. You can import an event simply by providing the Eventbrite ID for it.

It would certainly be interesting to explore the possibility of auto-importing events from Eventbrite. The best way to suggest a feature for our plugin is by putting it on our UserVoice page. This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

Thanks again for reaching out–does this help answer your question?

Cheers!
Geoff

[Geoff]

Hi there, Bjorn! Thanks for reaching out and sorry you’re bumping into some trouble here.

I see what you mean. When I go to your main calendar page (/events), I see no upcoming events and a map that begins in Africa.

Then, when I switch to either Month of List view (/events/month, /events/list), I see there is actually one upcoming event on Dec. 23 and that the event has a venue with a complete address.

Furthermore, the single-event view for the event does display the map correctly:
http://hrbcinsurance.com/event/medicare-advantage-plan-seminar-santa-rosa-12-23-14/

I’ve seen this issue pop up once before and it had to do with a 404 issue as a result of the map coordinates not properly saving for the address that was provided for the venue. In fact, I see the error when I check the console:

Failed to load resource: the server responded with a status of 404 (Not Found)

Here’s a thread where the same issue came up and the solution for it. Will you please read through that thread and follow the recommended steps to see if that works for you?

Give that a shot and let me know what you find.

Cheers!
Geoff

[Geoff]

Awesome! So glad that worked–great job.

I’m going to go ahead and close this thread, but please feel free to start a new one if any other questions come up–we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Ah, nice work! Good to know that there is conflict there. I’ll make a note of that so it’s on our team’s radar, but unfortunately don’t have a solution that will correct that on our end. Perhaps the plugin author can shed some more light on how to disable the functionality on Events posts.

Thanks for following up and confirming the issue.

Geoff

[Geoff]

Hey there, Cristian! It’s been a while since there’s been any activity on this thread, so I’m going to go ahead and close it. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Thanks for following up and confirming the answer, Shirley! I hope the plugins fit what you’re looking for. Thanks again for checking us out. 🙂

I’ll go ahead and close this thread, but please feel free to reach out if any other questions pop up–we’d be happy to help.

Cheers!
Geoff

[Geoff]

Hi there, Dirk. Thanks for sticking with me so far and for the additional info–I really appreciate it!

This is truly perplexing. You’ve activated a default WordPress theme, deactivated all other plugins that you could, reset .htacess and the issue is still happening. I’ve been unable to recreate the issue in my own setup. Very strange!

Since the issue is still present on your end and I’m unable to recreate it on my end, I’d to try two more steps:

1) Reinstall all Modern Tribe Plugins

This is more due diligence than anything else. I wonder if one of the plugins you downloaded was somehow corrupted or was unintentionally modified in some way that we’re just not seeing. Go ahead and download the most recent versions of the plugins here on this site under Account Central > Downloads (you can get the core plugin here) , then reinstall them. Of course, back up your original files and database as you would with any other updates.

Does that clear the issue? Or is it still there?

2) Set up a test site with a fresh install

Setting up a fresh test site in a new directory will allow us to start with a clean slate. Basically, what we’ll do is start with a fresh WordPress installation on a default WordPress theme, then try to pinpoint exactly where the issue is introduced to see if it’s a bug with the plugin or a conflict with something else.

• Please install a fresh copy of WordPress in a subdirectory (if you have a cPanel-type hosting account there will probably be a one-click install to make this easy)
• Don’t install anything except the fresh versions of The Events Calendar, The Events Calendar PRO, Filter Bar and Community Events (we’ll leave WooTickets out for now since it requires WooCommerce)
• Please also stick to a default theme, like Twenty Thirteen–there’s no need to install anything else just yet!
• Create a few events so we have some test data

Do you see the issue now on the test site? It would be awesome if you could stop and let us know so we can take a look while the site is still running under these default conditions.

Please give these steps a shot and let me know what you find. Thanks again for working with me–I really hope this gets us closer to figuring this thing out!

Cheers!
Geoff

[Geoff]

Hey there, adlindberg! Thanks for chiming in. As noted above, we’re working on a patch in a maintenance release and will do our best to follow up when it’s available. In the meantime, keep you eyes open for it and thanks for your patience.

I’ll close this thread for now and we’ll update when there’s more to share.

Cheers!
Geoff

[Geoff]

Hi there, Nancy! Thanks for reaching out and for checking out the plugins–we appreciate it. 🙂

I think you have a couple of options here. I’ll cover them both and we can see if one fits better than the other.

1) The Events Calendar + The Events Calendar PRO

These two plugins technically cover everything you need. The Events Calendar is our free plugin that provides the core functionality for publishing events to a calendar on your site.

The Events Calendar PRO adds some more advanced features to the free version. One of those features is the ability to add Organizers to your events, including their names and contact information. In addition, PRO will automatically create pages for each of your Organizers that displays their information as well as the Events that are associated with them. It’s pretty sweet.

From there, you can create WordPress accounts for your members and allow them to publish events to the calendar, listing themselves as the organizer of the events they publish.

2) The Events Calendar + The Events Calendar PRO + Community Events

If you prefer to take the first option one step further and want to allow your members to publish events from the front end of your website, I think it’s worth looking into Community Events. This allows members to publish events directly from your website and see a list of all the events they have published. You also have control to approve all events before they are published, if you want. Lastly, you can control whether someone needs to be logged into the site or not in order to submit an event.

I need a page showing all the members (non-profit art groups): listing view and logo/graphic view with links to profile

While we do have the ability to create Organizers and associate them with Events posts, there is currently no way to display all organizers in one place right out of the box. However, you could create a custom page on your site that uses the tribe_get_organizer() function to output all organizers. Check out our full documentation for more details on other variables you have for customizing the plugins.

One more thing: we do offer a full refund on all products within 30 days of purchase. That would give you time to test the plugins out and see if they’re a fit for what you’re looking for.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Shirley! Thanks for getting in touch–I’d be happy to answer all your questions here in this thread. 🙂

If I integrate Events Calendar Pro with Woocommerce using Woocommerce Tickets (also selling hard and digital goods) and a user has a Woocommerce account will they be able to see an event that they have signed up for on their account?

The nice thing about the tickets is that they are registered as a Product post in WooCommerce. That means they behave just like any other order, which allows customers to log in and see their order history. They isn’t a specific list for registered events, but they will have access to their order history, which includes their purchases tickets in WooCommerce.

Will the user be able to cancel their registration and/or transfer to another event?

Since tickets are registered as Products in WooCommerce, you can cancel or refund an order like other purchases in WooCommerce. Once you’ve refunded the order, the customer can certainly purchase a ticket for a different event.

Can user register for multiple events?

Users are able to add a ticket to their cart directly from the Event post. From there, they can continue shopping, or proceed to check out.

Is there an ability to register more than one person at a time for an event?

Customers can purchase multiple tickets for the same event. However, the plugin is currently unable to capture information for the other attendees. In other words, the tickets will all appear to belong to the person who purchased the ticket. We are working on a new feature that would support this, but it’s still a little ways off.

Can we create a wait list?

Not currently, no. I do see that WooCommerce offers a Wish List add on. I haven’t tried it out personally and can’t confirm that it would integrate smoothly, but it looks promising and might be worth considering.

I think this is the right solution, just trying to make certain we have all the functionality we need or get a sense on how much customization I need to make.

I hope this winds up being the right solution for you! I do want to note that we offer a full refund on products within 30 days of purchase. That should give you some time to take it for a spin to see if it will work for you. We also have a tutorials and documentation to help you get started on more advanced customizations.

I hope this helps! Please let me know if this answers your questions. 🙂

Cheers,
Geoff

[Geoff]

Hi there, Kimberlee! Thanks for getting in touch and welcome to the forums. 🙂

It looks like your theme is using Bootstrap and some of the CSS there is conflicting with the calendar’s styles. Try adding this to your theme’s style.css file to clean things up a bit:

.single-tribe_events #tribe-events-content .tribe-events-event-meta dt {
text-align: left;
}

Give that a shot and let me know if it helps.

Cheers!
Geoff

[Geoff]

Hi there Owen,

Thanks for getting in touch and I’m sorry you’re bumping into this issue. It’s definitely a bug on our end and we’re actively working on a maintenance release to patch it up. We’ll try to follow up with you directly in this thread when the patch is released, but please keep you eyes open for it in the meantime.

Sorry again and thanks for your patience while we get this fixed.

Cheers!
Geoff

[Geoff]

Sweet, that’s great news! Great work.

I’ll go ahead and close this thread, but please feel free to hit us up with a new one if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

You got it–I’ve leave this open for the time being.

Cheers!
Geoff

[Geoff]

Hi there, Jonathan!

Sorry for the incorrect link, that was truly the result of a handmade typo. Here’re the correct link: tri.be/support/documentation/testing-for-conflicts/

Thanks for activating the Twenty Thirteen theme and confirming the issue still exists. Were you able to deactivate all other plugins and try there as well? The reason I ask is because conflicts with other plugins that were not present in a previous version may come up. It’s also possible that updates to other plugins could be triggering a conflict as well. It’s tough to know without getting to more of a clean slate, then trying to isolate the issue to a specific conflict.

I’m still unable to replicate the issue myself when using a default theme and no other plugins. Here’s how i’m creating an event:

• Go to Events > Add New
• Complete the Title, Content
• Leave the date and time to the defaults (screenshot)
• Publish the event and view it on my site–the date and time are correct on both the front and back end
• Go to Events > Events and locate the post that was just published
• Edit the time (screenshot)
• Save the post and view it on my site–the date and time are correct on both the front and back end

Is this different for you? If not, please share what steps you’re using to publish and edit an event so I can better mimic the environment.

Cheers!
Geoff

[Author]

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