Map View not working properly

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  • #922497
    Bjorn
    Participant

    Hi Team,

    It seems I am experiencing a Geo location in my current setup -> http://hrbcinsurance.com/events/?action=tribe_geosearch&tribe_paged=1&tribe_event_display=past&tribe-bar-date=2014-12-23 .

    As you can see in the link it’s pointing to NULL (ocean) Geo location. I’ve done tracing issues with the following:

    1. Theme conflict (change theme to default) – No luck
    2. Plugin Disabled – No luck
    3. JavaScript (Check console and it’s okay)
    4. Memory and other Server related has been checked as well
    5. Check forums regarding this issue (need clarification)

    Can you guys please assist me ASAP or send me possible cause.

    Cheers!

    #922518
    Geoff
    Member

    Hi there, Bjorn! Thanks for reaching out and sorry you’re bumping into some trouble here.

    I see what you mean. When I go to your main calendar page (/events), I see no upcoming events and a map that begins in Africa.

    Then, when I switch to either Month of List view (/events/month, /events/list), I see there is actually one upcoming event on Dec. 23 and that the event has a venue with a complete address.

    Furthermore, the single-event view for the event does display the map correctly:
    http://hrbcinsurance.com/event/medicare-advantage-plan-seminar-santa-rosa-12-23-14/

    I’ve seen this issue pop up once before and it had to do with a 404 issue as a result of the map coordinates not properly saving for the address that was provided for the venue. In fact, I see the error when I check the console:

    Failed to load resource: the server responded with a status of 404 (Not Found)

    Here’s a thread where the same issue came up and the solution for it. Will you please read through that thread and follow the recommended steps to see if that works for you?

    Give that a shot and let me know what you find.

    Cheers!
    Geoff

    #924318
    Geoff
    Member

    Hi there, Bjorn! Just checking in to see if there’s been any update or if you still need assistance with this one–let me know. 🙂

    Cheers,
    Geoff

    #926796
    Geoff
    Member

    Hey there, Bjorn! This thread’s been pretty quiet for a couple of weeks, so I’m going to go ahead and close it. Feel free to open a new one of anything else pops up and we’d be happy to help. 🙂

    Cheers!
    Geoff

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