Venue search dont work

[crisdeluxe]

Hi, i buy your plugins Event Calendar Pro and Facebook Events. Now if i import the Events with facebook events it work without problems. But if i try to search something with the function NEAR TO (“vicino a” in italian) this doesn’t work.
please take a look and let me know what i can do to solve the problem
http://tilllate.it/events/

[Geoff]

Hi there, Cristian! Welcome to the forums. 🙂

Do you have the event search functionality enabled on your site? When I visit the link you sent, I only see the date and view options in the event header bar. Head over to Events > Settings > Display. Are the checkboxes selected for the “Disable the event search bar” and  “Hide location search” settings (screenshot)? If so, please uncheck them and save your settings.

Having either of those settings checked will disable the “Near” search functionality that comes bundled in the Event search bar. Once you enable those, you should see the “Near” field in the search bar and be able to search Events posts by location.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[crisdeluxe]

Hi Geoff,
We deaktivate it because it doesnt work. Now its activated. But it dont work.

[Geoff]

Thanks for following up. Cristian!

Cool, thanks for activating that feature for me–that helps a lot.

Could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. I see you’ve already tried deactivating plugins, but I’d like to try again with the Twenty Thirteen theme active. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

These steps are also outlined here if you want some more details on how to test for conflicts.

Give those steps a shot and let me know what you find.

Cheers!
Geoff

[Geoff]

Hey there, Cristian! It’s been a while since there’s been any activity on this thread, so I’m going to go ahead and close it. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

Cheers!
Geoff

[Author]

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