[Geoff]

Hey there, Luke!

Good question about payments. Tickets are indeed considerable a “virtual” product in WooCommerce. They will stay in a processing state until cleared manually, but there are ways to automatically move the status of a virtual product from processing to complete. For example, there is this snippet provided by WooCommerce that should help with that.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Awesome, definitely keep me posted. 🙂

[Geoff]

Hi Mandarina! This thread has been quiet for a couple weeks so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if you still have any questions here at all and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi Rinie! This thread has been quiet for a couple weeks so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if you still have any questions here at all and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi Phillipe! This thread has been quiet for a few weeks so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if you still have any questions here at all and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi Shelley, thanks for getting in touch!

First off, I really appreciate you letting us know about this. While we can’t always make the plugins compatible with all themes, it helps a ton to know where there are conflicts — this allows us to see if there’s anything we can or should be doing on our end to make the calendar more extensible in future release. So, again, thanks!

The thing I notice right off the bat is this error message in the console:

You have included the Google Maps API multiple times on this page. This may cause unexpected errors.

Does the Risen theme include the Google Maps API on all pages throughout the site? If so, and you plan on using the Google Maps feature in the calendar, then I would suggest dequeuing the instance the theme is injecting to see if that clears things up. The theme developer might even have a handy snippet to help so it only dequeues its instance from calendar pages.

Let’s start there and see what we find. 🙂

Cheers!
Geoff

[Geoff]

Hi imagineimagery,

Oh shoot, sorry for the trouble here! Some themes include custom styles for the calendar and it looks like the custom styles included here are conflicting with the updated widgets in 3.10.

Let’s see if we can some things back on track and conserve some space. Try adding this to your theme’s stylesheet and see if it helps bring things down a bit for you:

.av-upcoming-event-entry {
display: inline;
padding: 0 0 5px 0;
}

#top .tribe-events-tooltip.recurring-info-tooltip {
display: none;
}

Cheers!
Geoff

[Geoff]

Hi stephenschildbach–nice to see you again and hope all is well. 🙂

Good question! Honestly, I think it would take a fair amount of custom development to pull this off but I see where you’re going with it and like the idea. You might even want to try integrating Advanced Custom Fields as a means of adding fields to the form–I believe they also have a way to echo data as defaults with a little noodling (or another example).

Sorry I don’t have more of a concrete solution for you here, but will this at least help you get started?

Cheers!
Geoff

 

[Geoff]

Hi Salina!

Thanks for reaching out and sorry for the trouble here–this is definitely odd and I see what you mean. I tried adding tickets to the cart from an event page and got the same error message you did.

I see that you already tried:

Deactivated all other plugins? Yes
Switched to a default theme? Yes

Did you notice any difference in those conditions? How about when deactivating all other plugins and switching to a default theme (like Twenty Fifteen) at the same time? I only ask because I want to definitely rule out the possibility of a conflict with the Brooklyn theme or another installed plugin.

I also wonder if the same thing happens for other types of Products as well, and not just tickets. Will you please try adding a test product to WooCommerce, visit the shop, add that test product to the cart and see if the same error message comes up?

Lastly, just a few quick questions about the woocommerce.php file you mentioned. Did you add this in addition to what came bundled with the WooCommerce plugin? Did you make any customizations to it, even if they don’t seem related to the cart? What happens if you remove it?

Let’s start there and see what we find. 🙂

Cheers!
Geoff

[Geoff]

Woohoo, that’s great Mark! Thanks so much for confirming as well as sharing your tips here. This is an awesome write-up and I’m sure others will find it super useful. 🙂

Cheers,
Geoff

[Geoff]

Hello Stephanie, thanks for getting in touch!

That’s definitely a strange thing. Will you please do me a favor and create a new test event and me the link so I can take a look. I tried recreating the issue on my end and things seemed to work, but I could be setting the event up differently somehow. Here’s a screenshot of my settings, in case it helps. Let’s see if yours are different or if the same configuration is still leading to the issue.

Cheers!
Geoff

[Geoff]

Hey Jireh, great question!

We are indeed looking into a feature that would allow The Events Calendar to automatically sync with as a subscribed iCal calendar, though that’s still in the pipeline as far as development goes and we don’t have a concrete deadline for it. So while that’s something to certainly look forward to, it’s also not a feature that is currently available, I’m sorry to say.

However, the plugin does definitely include the ability for a a visitor to export the current calendar view in .ics format and upload to a calendar application of choice.

Does this help answer your question? Please let me know and I;d be happy to answer any other follow-up questions you may have. 🙂

Cheers!
Geoff

[Geoff]

Hi Michael,

Good question! Using do_action inside of do_shortcode will simply outputs the usual stuff we would expect it to, so let’s try capturing and executing the do_shortcode inside of do_action instead:

[php]
ob_start();
do_action( ‘tribe_events_single_event_after_the_meta’ );
$after_meta_html = ob_get_clean();

do_shortcode( ‘[content_protect]’ . $after_meta_html . ‘[/content_protect]’ );
[/php]

That’s a simplification of your do_shortcode function, but should give you the general idea–let me know if this helps. 🙂

Cheers!
Geoff

 

[Geoff]

Hi Mark, thanks for getting in touch and sorry for the trouble here!

Let’s start here first:

A message at the top of my WordPress Plugins page reads: “There is an update available for The Events Calendar PRO but your license key is out of installs.

This message can sometimes pop up if you recently changed domains (but did not change the domain in the account settings on this site) or if happen to have the plugin installed and linked up to a development or staging site in addition to the one having the issue. Is it possible either of these scenarios are happening?

I’m on Wootickets version 3.9 but an attempt at downloading the current 3.10 version from your website and uploading in WordPress then failed.

I wonder if there’s a permissions issue here that is preventing the updates from properly uploading. Please try manually updating the plugins via FTP to see if that works for you. Here’s a tutorial that outlines the steps.

Once you’re up and running with your license keys and updated plugins, I’m hoping we’ll see an improvement so let’s start here and see what we find. 🙂

Cheers!
Geoff

[Geoff]

Hey Bill!

Good question about reinstalling. Here’s a good article about manually updating the plugins that should help out. You can grab the latest version of The Events Calendar on WordPress.org and the latest version of Community Events here on this site by logging int and heading to My Account > Downloads.

I see you marked this topic as Resolved–I’m so glad this helped! I’ll go ahead and close this thread but thanks again for the kind words about the plugin and please feel free to reach back out if any other questions pop up–we’d be happy to help. 🙂

Cheers!
Geoff

[Author]

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