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Hello Mal! I see my last reply was marked as the correct answer, so I will go ahead and close this thread. Thanks again for reaching out and please feel free to let us know if any other questions pop up–we’d be happy to help. 🙂
Geoff
Hello Marcus! I see my last reply was marked as the correct answer, so I will go ahead and close this thread. Thanks again for reaching out and please feel free to let us know if any other questions pop up–we’d be happy to help. 🙂
Geoff
Hey Ricardo! I see my last reply was marked as the correct answer, so I will go ahead and close this thread. Thanks again for reaching out and please feel free to let us know if any other questions pop up–we’d be happy to help. 🙂
Geoff
Hello Jose! I see my last reply was marked as the correct answer, so I will go ahead and close this thread. Thanks again for reaching out and please feel free to let us know if any other questions pop up–we’d be happy to help. 🙂
Geoff
Nice! That’s a clever way to go about it for sure. 🙂
Thanks again for reaching out here and sorry for the manual code smushing — I do like the idea to merge the email functionality between the plugins more, so I’m looking forward to seeing that feature request come in.
Cheers!
GeoffHi Nicholas,
I totally hear you here and agree that merging it with WooCommerce emails would be awesome. If that’s a feature you’d like us to look into, it would great if you posted it on our feature request forum. It would be interesting to look at how we might be able to pull that off the way you’ve described it.
Do you have any other questions here related to how to customize the ticket email? Let me know and I’d be happy to help.
Cheers!
GeoffHey there! Just wanted to give you a quick update that a fix for this issue has been made and is now in the testing phase. We’ll keep you posted as more progress is made. 🙂
Hi Akesh, we typically close threads after they’ve been inactive for two weeks but I wanted to check back in with you real quick to see if there’s been any update here.
Cheers!
GeoffHi Jessie,
This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it out. I know you have a few other threads open and I’m hoping those get resolves as well, but please feel free to hit us up with a new thread if you still have specific questions related to this one and we’d be happy to help. 🙂
Cheers!
GeoffHi Nicholas,
Welcome to the forums and sorry for the hair-pulling frustration!
The ticket email can be found here:
/plugins/the-events-calendar/views/tickets/email.php
You can customize that file by:
- Make a copy of that file
- Create a new folder in your theme directory called tribe-events
- Make a new folder in that one called tickets
- Drop your copied file in that last folder
Now that the template is in your theme, it can modified to suit your needs. In this case, you can insert the header image and replace any CSS in there with the same CSS as the rest of the WooCommerce emails. 🙂
Does this help get you started? Please let me know.
Cheers!
GeoffHi Bill, and welcome to the forums!
That’s definitely interesting. I don’t see that as a major concern from a security standpoint. At the same time, I’m interested in why that directory doesn’t exist because it should be part of default package that comes with the plugin. Did you happen to remove it at some point? If not, I wonder if reinstalling the plugins with fresh copies would reintroduce the directory/file and clear up that entry from the logs.
Cheers!
GeoffAwesome! I’m so stoked this worked out — thanks so much for bearing with me and thanks for bringing this up. I know others will definitely find this useful for PRO views. 🙂
Cheers,
GeoffHey folks! Just want to chime in to let you know that we just shipped Eventbrite Tickets 3.10.1, which includes a fix for the issue reported here. You can read more about that here, or head over to My Account > Downloads to pick up the latest release.
Cheers!
Geoff
