Events displaying on wrong day within iCal from exported ics file

[Mal]

Hi,
Our new website is due to go live tomorrow, and The Events Calendar is working really well.
However, when we download an ics for a month of events and load it into iCal, events display one day earlier than they should in iCal.

I’ve tried to resolve the issue myself but I keep on getting the same result.
Do you have any suggestions?

Thank you.

[Geoff]

Hi Mal,

Sorry for the trouble here with the iCal export!

First off, I’d check to make sure the time settings in WordPress are consistent with the time and date settings in The Events Calendar–is there a setting where the date has been cut off or different from what is default?

I would be great if you could try running through these troubleshooting steps. Some themes or plugins will affect date handling and it would be good to see if there is a conflict that goes away when all other plugins are deactivated and a default WordPress theme (like Twenty Fifteen) is activated.

Also, just to confirm: are you using The Events Calendar PRO or one of our other premium plugins? This forum is for pre-sales questions of those plugins, so I’m going to move it to our PRO forum. If you haven’t purchased a license and need support, you can post to our WordPress.org forum.

Cheers!
Geoff

[Matt]

This reply is private.

[Geoff]

This reply is private.

[Geoff]

Hello Mal! I see my last reply was marked as the correct answer, so I will go ahead and close this thread. Thanks again for reaching out and please feel free to let us know if any other questions pop up–we’d be happy to help. 🙂

Geoff

[Author]

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