[Geoff]

Hey there,

Please do send us an email at support /at/ theeventscalendar.com, reference this thread, and we’ll see if there’s something we can do.

Cheers!
Geoff

[Geoff]

Hi Adlava,

Yes, it should give you an update notification as long as your license key is entered into Events > Settings > Licenses. Otherwise, there would be no notification.

So glad to hear the update did the trick! I’ll go ahead and close thus thread but please do feel free to open a new one if any other questions pop up. 🙂

Cheers!
Geoff

[Geoff]

Hi Emily,

You could use a snippet like this one to display past events in reverse chronological order:

https://gist.github.com/elimn/0be6c4cbcf80b3721c81

Let me know if that helps do the trick.

Cheers!
Geoff

[Geoff]

Hi Emily,

Thanks for updating the plugins and sharing the URL!

What you’re describing (and I what I see on the site) is how the list of events is expected to behave. Each time the Previous Events link is clicked, it should show the next set of past events from the previous page, starting with the oldest events up top and the newest ones at the bottom. In other words, it i correct that events in October would display above events in November when viewing past events.

Let me know if that helps clarify things a bit–or perhaps if I’m looking in the wrong place and you can steer me in the right direction.

Thanks!
Geoff

[Geoff]

 

Hey Jill and Mathew!

I’m going to allow Gunter a chance to reply and share any more information he may have since he was the author of this thread. You’re totally welcome to follow along or open a new thread if you would prefer direct support.

If you do open a new thread, please do provide your system information as well as the steps you follow to create recurring event with exclusions, and perhaps even a screenshot of the recurrence settings for that event–those would be super helpful to expediting the process. 🙂

Cheers!
Geoff

[Geoff]

Hey Rich,

Have you given the suggestions from @tpsonline a try? If the issue seems to affect one event instead of many, then it does sound like a caching issue and what @tpsonline shared would certainly fix that.

Let us know and then we can continue looking at it from there.

Cheers!
Geoff

[Geoff]

Hey folks and happy new year!

I saw the same thing 404 when I was in a non-english translation, but it seemed to be corrected by going to Settings > Permalinks, making sure the format was set to Post Name, then re-saving the settings. Let me know if doing the same solves it for you as well.

If it doesn’t, then please follow the steps outlined here as a next course of action.

Cheers!
Geoff

[Geoff]

Hello @rupesh,

Sorry for the trouble here with sidebars–I’m happy to help!

Shoot, it doesn’t look like the screenshots you linked to made it through.

No worries, though. Instead, will you please:

• Share your system information. You can grab it at Events > Settings > Help and paste it here as a private reply
• Provide a link where I can see the sidebar in question
• Let me know the version number you were upgrading from

Thanks!
Geoff

[Geoff]

Hey folks,

The ticket for this issue was completed and released in Events Calendar PRO 4.0.3. Please update if you haven’t already and let us know if any other questions come up.

I’m going to close this thread, but please don’t hesitate to open a new one if you continue to have trouble with recurring event exclusions. And, if that’s the case, please reference this thread and provide us with updated system information and we’d be happy to check it out.

Cheers!
Geoff

[Geoff]

Hey Andreas,

The ticket for this issue was completed and released in Events Calendar PRO 4.0.3. Please update if you haven’t already and let us know if any other questions come up.

I’m going to close this thread, but please don’t hesitate to open a new one if you continue to have trouble with recurring event exclusions. And, if that’s the case, please reference this thread and provide us with updated system information and we’d be happy to check it out.

Cheers!
Geoff

[Geoff]

Hey folks,

The ticket for this issue was completed and released in Events Calendar PRO 4.0.3. Please update if you haven’t already and let us know if any other questions come up.

I’m going to close this thread, but please don’t hesitate to open a new one if you continue to have trouble with recurring event exclusions. And, if that’s the case, please reference this thread and provide us with updated system information and we’d be happy to check it out.

Cheers!
Geoff

[Geoff]

Hello Arnaud–nice to see you again. 🙂

WooCommerce Tickets is not needed to sell tickets with The Events Calendar. In fact, please deactivate it and install Event Tickets and Event Tickets Plus, then you should be good to go.

Does that work for you? Please let me know.

Cheers!
Geoff

 

[Geoff]

Hi John and sorry for the trouble here with tickets!

It looks like you’re running WooCommerce Tickets 3.12.1 — is that correct? If so, it’s worth noting that we’re in the process of phasing out the plugin in favor of Event Tickets and Event Tickets Plus.

You should have a free copy of Event Tickets Plus in your account. If you could deactivate WooCommerce Tickets, then install and activate Event Tickets and Event Tickets Plus, I think that will clear up any issues we might be seeing here with tickets being added to the cart.

Please give that a shot and let me know if it helps. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Lin and happy new year to you as well!

Thanks for following up. I’ll did the following:

• Changed my default event view to Month
• Navigated from January to February
• Switched from Month View to List View
• Clicked the previous events link

From there, I see what you mean. What is shown in Previous Events skips several events from what is shown when switching form Month to List View.

I’ve added a ticket for this in our system. I don’t have a timeframe for when we can patch this up, but I’ll set this thread to Pending Fix in the meantime and will follow up with you when I know more.

Thanks for sticking with us while we replicated the issue with you and for bringing this to our attention!

Geoff

[Geoff]

Hi Brendan,

This seemed to fetch the featured image URL when I tried it out:

<?php
$feat_image = wp_get_attachment_url( get_post_thumbnail_id($post->ID) );
echo $feat_image;
?>

Does it work for you as well? Of course, you would want to use it to build your image tag rather than echo the URL, but you get the idea. 🙂

Geoff

[Author]

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