Recurring Events (Weekly) Not Showing All Options

[Adlava Development]

For some reason, I’m not seeing all the available options when selecting a recurring option (daily, weekly, monthly, etc.).

Here’s a link to what I’m seeing => http://postimg.org/image/5r9jysftz/

Thanks in advance for your suggestions.

[Geoff]

Hi @Adlava,

Thanks so much for your patience while the forums have been closed over the holidays! We’re still technically closed, but I’m happy to at least get the ball moving on this and help as best I can. 🙂

How strange! I’ve gone into my test site and checked the weekly recurring options and they all seem to be there (screenshot). The same is true when trying other recurring options as well, such as Daily and Monthly.

I see you tried the following:

• Deactivated all other plugins? Yes
• Switched to a default theme? Yes

Did you happen to notice anything different in those conditions? How about when plugins are deactivated and a default WordPress theme is activated at the same time?

Also, would you be willing to share your system information with me? You can snag that at Events > Settings > Help and paste it here as a private reply. That will help me review your settings and see if there’s something different from mine that would trigger that sort of behavior.

Let’s start there and see what we find. 🙂

Thanks!
Geoff

[Adlava Development]

Alright. So apparently there was an update for the Pro version, once I updated the pro add-on, everything was good. Just to note, I never got a notification for one inside wp-admin > plugins or wp-admin > dashboard. Shouldn’t it tell me that there is an update available?

[Geoff]

Hi Adlava,

Yes, it should give you an update notification as long as your license key is entered into Events > Settings > Licenses. Otherwise, there would be no notification.

So glad to hear the update did the trick! I’ll go ahead and close thus thread but please do feel free to open a new one if any other questions pop up. 🙂

Cheers!
Geoff

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