Recurring Events – Exclusion not working (3nd round)

[Andreas]

Hi

I’m refering to this thread, which has been closed (by mistake, I hope?)

Recurring Events – Exclusion not working (2nd round)

You wrote 1 month ago (and about 3 months after the issue was first reported)
>>>
I’ve set this bug as a “Priority-1” item in our bug tracker, so hopefully we can get some development time on this very, very soon. I will also mention it in our development meeting today, so stay tuned to plugin updates – this is on our radar very prominently now and we’re working on a fix!
>>>

what is the status on this one? When will the issue finally be fixed?

Thank you
Andreas

PS
As your development team seems to be unable to fix this issue, it might be time to rethink your approach to the recurring events altogether?
Current approach: 1. define an event, 2. define a recurrence pattern 3 add exclusions (which still don’t work)
Alternative approach: 1, define an event 2. add repetitions (dates when the event is repeated, this would also allow for an event, e.g. a theater show, to be repeated at different times on a single day)

• This topic was modified 10 years, 5 months ago by Andreas.
• This topic was modified 10 years, 5 months ago by Geoff.

[Geoff]

Hi Andreas,

First off, my apologies for the trouble here! The issue where recurring exclusions are missing is indeed a bug. Recurring events is a key feature in Events Calendar PRO and we understand the need to get the exclusions portion of it back in running order.

That said, we are in the process of working on it. I hope a fix is coming soon but unfortunately do not have a specific timeline for it. For the time being, the only workaround is to create a recurring event, then manually delete the instances you would like to be excluded.

I also wanted to apologize for the closed thread. Our system automatically closes threads after two weeks of inactivity and yours should not have been caught in that sweep. I’ve flagged that and will be following up to make sure it doesn’t happen again.

I’m adding this thread to the open ticket for this issue. Your other thread is tagged in there as well. I am also marking this thread Pending Fix, so it should not get caught up in the automated closed sweep. In other words, we’ll leave this thread open for you and I’ll certainly follow-up when we have more to share.

Thanks for your patience while we work on this!

Geoff

[Geoff]

Hey Andreas,

The ticket for this issue was completed and released in Events Calendar PRO 4.0.3. Please update if you haven’t already and let us know if any other questions come up.

I’m going to close this thread, but please don’t hesitate to open a new one if you continue to have trouble with recurring event exclusions. And, if that’s the case, please reference this thread and provide us with updated system information and we’d be happy to check it out.

Cheers!
Geoff

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