Shopping cart is empty after adding tickets

[John]

Currently using;

System says “Shopping Cart is Empty” during checking after adding tickets.

I’ve deactivated all plugins and this is still happening.

Please help. Thanks!

[Geoff]

Hi John and sorry for the trouble here with tickets!

It looks like you’re running WooCommerce Tickets 3.12.1 — is that correct? If so, it’s worth noting that we’re in the process of phasing out the plugin in favor of Event Tickets and Event Tickets Plus.

You should have a free copy of Event Tickets Plus in your account. If you could deactivate WooCommerce Tickets, then install and activate Event Tickets and Event Tickets Plus, I think that will clear up any issues we might be seeing here with tickets being added to the cart.

Please give that a shot and let me know if it helps. 🙂

Cheers!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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