Geoff

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  • January 4, 2016 at 7:24 am in reply to: Excluding events in repeating events not working #1049813
    Geoff
    Member

    Thanks for chiming in, Mathew!

    The ticket associated with the reports in the other threads has been completed and was released in Events Calendar PRO 4.0.3.

    Gunter, please do send me the information requested in my last reply (including perhaps a screenshot of your recurring settings for one of those events) and I’d be happy to keep digging into this one.

    Cheers and happy new year!

    Geoff

    January 4, 2016 at 7:11 am in reply to: Sidebar Showing underneath event details on an event post #1049807
    Geoff
    Member

    Awesome! I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help. 🙂

    Cheers and happy new year!
    Geoff

    January 4, 2016 at 7:09 am in reply to: Ask for information #1049806
    Geoff
    Member

    Awesome! I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    January 4, 2016 at 7:08 am in reply to: Compatible theme frameworks #1049805
    Geoff
    Member

    Hi Sean, I see my last reply was marked as the correct answer–thanks for following up! I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    January 4, 2016 at 7:07 am in reply to: Event Ticket plus vs. Event ticket #1049804
    Geoff
    Member

    Hi Peter, I see my last reply was marked as the correct answer–thanks for following up! I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    January 4, 2016 at 7:06 am in reply to: Add a custom field #1049802
    Geoff
    Member

    Hi Dan, I see my last reply was marked as the correct answer–thanks for following up! I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    January 4, 2016 at 7:05 am in reply to: Tickets & Appointments? #1049801
    Geoff
    Member

    Hey there, I see my last reply was marked as the correct answer–thanks for following up! I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    January 4, 2016 at 7:03 am in reply to: Month View – can’t retrieve category #1049800
    Geoff
    Member

    Hey there, I see my last reply was marked as the correct answer–thanks for following up! I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    January 4, 2016 at 7:02 am in reply to: Insert link for website calendar #1049798
    Geoff
    Member

    Hey there, I see my last reply was marked as the correct answer–thanks for following up! I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    January 4, 2016 at 7:01 am in reply to: Discount for Schools/Education? #1049797
    Geoff
    Member

    Hi Jill, I see my last reply was marked as the correct answer–thanks for following up! I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    December 31, 2015 at 9:02 am in reply to: Custom Theme Directory for Tickets Plus #1048571
    Geoff
    Member

    Hey there!

    Nice work @danfeeley — that’s a perfect answer and I couldn’t have said it better myself. Thanks so much for chiming in with the answer!

    And thanks to you as well, @dwruck. I’ve passed your suggestion to the team and appreciate the idea. 🙂

    Cheers and happy new year!

    Geoff

    December 31, 2015 at 8:58 am in reply to: Tickets and Events: Integration with Easy Digital Downloads? #1048569
    Geoff
    Member

    Thanks for the heads up, Alison! Sorry to hear EDD isn’t the right solution for you. Do note that our Event Tickets Plus add-on does support EDD as well as other ecommerce platforms for WordPress including:

    • WooCommerce
    • WP-eCommerce
    • Shopp

    Feel free to hit us back up if you end up landing on any of those options and we’d be happy to help any questions you have. 🙂

    Cheers and happy new year!
    Geoff

    December 31, 2015 at 8:55 am in reply to: Pro Event List Widget Format Issue #1048566
    Geoff
    Member

    Awesome! Nice work and thanks for following up with us to share the answer Thomas.

    Cheers and happy new year!

    Geoff

    December 31, 2015 at 8:53 am in reply to: location search by UK Postcode #1048564
    Geoff
    Member

    Howdy James,

    Good question!

    Events Calendar PRO itself does indeed include a “Near” search field in the calendar header. You can see this in action on our demo site:

    http://wpshindig.com/events/

    Note the “Show Filters” option below the search bar. That is our Filter Bar add-on, which provides an option to filter events by distance from a location. That’s a handy search feature as well.

    Will that work for you? Please let me know. 🙂

    Cheers and happy new year!
    Geoff

    December 31, 2015 at 8:46 am in reply to: Which one: WooCommerce: Tickets, or Event Ticket? #1048561
    Geoff
    Member

    Hi @ryanrydell,

    Sorry for the trouble and confusion here with tickets–let’s sort this out together. 🙂

    Event Tickets Plus completely replaces WooCommerce Tickets. You can safely deactivate WooCommerce Tickets from your site and activate Event Tickets Plus (4.0.4) in it’s place.

    Before you do, please make sure you have Event Tickets (4.0.4) installed and activated as well. Event Tickets Plus requires it in order to function.

    And, once you have those two plugins installed and active, please make sure the latest version of The Events Calendar (4.0.4) is also installed and activated. All plugins need to be at version 4.0 or higher in order to work together.

    And, finally, if you have any customizations for WooCommerce Tickets in your functions.php file (or elsewhere, such as a template override), then please do remove those. Many of the functions that worked in version 3.8 have been deprecated in recent versions (including Event Tickets Plus) and will return errors similar to the ones you are currently seeing.

    The update from 3.8 to 4.0 was significant for all our plugins, so I would strongly recommend testing the updates on a test site prior to using them on your live site to make sure nothing breaks or disrupts the live site.

    Let’s start here and see what we find.

    Cheers and happy new year!

    Geoff

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