[Geoff]

Hello Michael,

Did you pick up the Filter Bar plugin for free before? It’s always been a paid, premium add-on for The Events Calendar. The cost itself may have changed since you first acquired it, but it has always had a cost.

Sorry if there’s been some confusion in how we’ve communicated this, but please do let me know if you have any questions about our pricing and I’d be happy to help.

Thanks,
Geoff

[Geoff]

Hey Stuart and thanks for getting in touch. 🙂

1. Does the Pro feature have a way of removing certain events from appearing on the second date?

Not in this exact case because it’s a multi-day event that starts on 2/19 but continues into 2/20. You could set the cut-off date for events in the Events > Settings screen to a later time than midnight so the events stay on one day instead of two.

Can I have an option of not needing to fill in the end time somehow?

I wish I could say there is an option for doing that, but I’m afraid an end time is needed for an event. You might be able to use CSS to hide the end time for specific events, as needed, but you will need to at least specify an end time when publishing an event.

Can the Pro calendar help me here?

I don’t think Events Calendar PRO will help you specifically with these needs. The free version of the calendar alone provides the ability to set cut-off times and modify the displays with CSS.

Does this help answer your questions? Please let me know. 🙂

Cheers and happy new year!

Geoff

[Geoff]

Hi Tammie,

It looks like the blue color is the default color for links in the theme. You can change the color with something like this though:

.tribe-event-url {
color: red;
}

Just a heads up that we use this Pre-Sales forum to answer questions about the features of our premium plugins. I’ll go ahead and move this thread to our Events Calendar PRO forum, which we use for technical support–do note that posting to the premium forums does require that you have a valid license for one of our products.

Cheers and happy new year!

Geoff

[Geoff]

Hi David, thanks for getting in touch!

Do you happen to have a pre-sales question for us, or are you looking for technical support? If you’re looking for support and have a premium license for one of our plugins, we’d be happy to help you out in our Events Calendar PRO forum. If you don’t have a license, you’re totally welcome to post to the WordPress.org forum, which we use for general plugin support for The Events Calendar.

That said, the calendar does consider an event “past” once it has started, so it will move out of the Upcoming Events list.

The date format does change when the event takes place in a future year. You can change those settings in Events > Settings > Display under the Date Format section.

Please let me know if you have any questions about the features of our premium plugins and I’d be happy to help. 🙂

Cheers and happy new year!

Geoff

[Geoff]

Hey there!

Oh yeah, you can ignore the attachment ID in the example. Instead you would be looking at something like this:

<?php
$image_attributes = wp_get_attachment_image_src(); // returns an array
if( $image_attributes ) {
?>

<img src="<?php echo $image_attributes[0]; ?>" width="<?php echo $image_attributes[1]; ?>" height="<?php echo $image_attributes[2]; ?>">
<?php } ?>

It seems like TheEventsCalendar, as well as other software, makes a bunch of functions to easily populate our page with information while giving us control through the backend. This is to make things easy, but if we’re modifying the code, it seems to make it near impossible. all I want is raw data, really.

I totally hear you. While we try to create as many of our own functions for returning the data you need to customize the template, we do prefer to rely on default WordPress functions wherever possible–that allows us to leverage what comes with WordPress right out of the box instead of creating additional functions to document and maintain.

Where we have created custom data, such as a cost field, we have functions to go along with them in our documentation. So, for example, the ones you mentioned above:

• Image source: wp_get_attachment_image_src() (default WordPress since the event image uses the WordPress featured image)
• Title: the_title() (default WordPress since the event title uses the WordPress title field)
• The excerpt: the_excerpt() (default WordPress since the event excerpt uses the WordPress excerpt field)
• Address: tribe_get_full_address()

As far as formatting goes, some functions do return markup in the data. When that happens, there’s always the possibility of using strip_tags when calling a function.

I wonder, is there a way to get all these in a neat array or a series of variables for each post listing in the Lists view?

You can totally create arrays as needed. In fact, you will often see that we do the same in the calendar’s templates.

I can tell you that, me personally, I typically refer to the calendar’s existing templates when digging into customizations. Every function is accounted for in some way and see how they are used in the templates often gives me a solid example as I start writing my own views.

Do you have enough ammo as far as the process for creating custom Photo and List Views? In other words, you know which templates to use, where to find them and how to add them to your theme directory to start mashing some code together?

Cheers!
Geoff

(Ha, yes, I did end up being the elf this year. Not sure what lottery I won there but it does make me laugh!)

[Geoff]

Awesome, thank you SO much. I received the theme and have been playing around with it. 🙂

It looks like everything continues to work fine with the Avada theme active and the following plugins installed:

• The Events Calendar 4.0.4
• Events Calendar PRO 4.0.3
• Event Tickets 4.0.4
• Event Tickets Plus 4.0.4
• WooCommerce 2.4.12
• Fusion Core 1.7.7 (required by the theme)

Those are the only plugins I have installed.

– when editing the event page from the dashboard, tickets dissapear from the screen after activation of the new plugin.

I tried editing an event after activating the theme and plugins and the tickets were still present before and after the event was updated.

– when I create a new event everything works fine, however when I try to add a new ticket, nothing happens when I click the SAVE button. When I try to update the event page, I get a ‘server error’.

Let’s explore the server error portion of this. Was there an error message that came along with the server error or was it a generic sort of error with no message?

 

My hunch is that the server is not allowing enough memory for PHP to fully run the actions being performed by the plugins. If that’s the case, then there are some things we can try before going to the host, but let’s see if there was a message in the error before we go that route.

Thanks again for your help and happy new year. 🙂

Geoff

[Geoff]

Hi Arnaud,

It’s certainly not dangerous to use an older version of the plugins. What you’re really giving up is access to new features as they are developed and released in newer versions.

Thanks!
Geoff

[Geoff]

Hey Neal!

Here’s something you can add that will affect the calendar content rather than the rest of the site:

#tribe-events-content {
padding: 2px 50px;
}

Cheers!
Geoff

[Geoff]

Awesome! Nice work and thanks so much for following up to let me know. 🙂

Happy new year!

Geoff

[Geoff]

Hi Tommy,

I am willing to help you out here, but to do so, I will need you to please help me by setting up a fresh test site.

The reason I’m asking for this is that we have been unable to replicate the issue on our end on our test sites and the other customers who reported the issue have followed up to say the latest release fixes the issue.

I’m not saying there is no issue, but that we are going to have to do some more testing to see what the difference in your environment is from ours. That will help us pinpoint the issue and a fresh test site will accomplish this in a way that logging into your existing site will not, though I appreciate the offer.

How about you guys go into my staging website and test it yourself instead of attacking me and escalating this aggression?

I sincerely hope none of the discussion from me are our team up to this point suggests any attacks or aggression. As I I’ve stated from the beginning, I’m happy to help, and have been trying my best to move the discussion forward and keep it on track to being productive without any harsh or vulgar words.

What I’ve offered you is a set of detailed instructions for what we need to do next to move this forward. I’m happy to keep this moving and continue working with you on it if you are willing to help me by completing those steps. Please let me know if you are and we can go from there.

Thanks for your help!
Geoff

[Geoff]

Hey Brendan!

I think the default usage example of wp_get_attachment_image_src() in the WordPress Codex is a good illustration of how to call the function in the template:

https://codex.wordpress.org/Function_Reference/wp_get_attachment_image_src#Default_Usage

And, yes, we do have full coverage of the calendar’s available functions in our documentation. The functions are categorized by plugin, but you can use the search feature to find functions across all of the plugins, if needed.

Happy new year’s eve!

Geoff

 

[Geoff]

Hello Neal,

Ah, I see what you mean! The description is indeed not being saved and does not override the content in the tooltip for the event.

I’ve opened a ticket for the in our system for us to work on. I am not sure when we will be able to release a fix, but I will mark this thread Pending Fix in the meantime and will certainly follow-up with you directly in this thread when there are updates to share.

Sorry for the trouble, but I appreciate you bringing this up!

Geoff

[Geoff]

Howdy Neal,

Looks like the Divi layout is pushing things around a bit. I was able to bring the sidebar back up beside the event by adding this CSS:

#left-area {
float: left;
}

You can add that to your theme’s style.css file or by using a plugin like Simple Custom CSS.

Cheers!
Geoff

[Geoff]

Hey there and thanks for getting in touch!

Yes, The Events Calendar is built for WordPress and WordPress alone. If your Wix site is able to pull in content from an RSS feed, then The Events Calendar does include one that you could use to feed content from WordPress to Wix. Otherwise, The Events Calendar is designed to work for just WordPress.

Does this help answer your question? Please let me know.

Cheers!
Geoff

[Geoff]

Hello Arnaud,

Thanks for reaching out and sorry for the trouble here!

We’re actually in the process of phasing out our WooCommerce Tickets plugin in favor of Event Tickets Plus, which fully replaces it and still support WooCommerce integration.

That said, the latest versions of both WooCommerce Tickets and Event Tickets Plus are built to support the latest versions of WooCommerce. If you would prefer an older version of WooCommerce, then you may need to use an older version of WooCommerce Tickets.

However, if you go that route, then you will need to downgrade The Events Calendar as well since it needs to be synced to the same version number of WooCommerce Tickets in order to work.

So, really, the choice you have is to use the latest versions of the plugins with the latest versions of WooCommerce, or use older versions of the plugins to work with an older version of WooCommerce.

Does this help answer your question? Please let me know.

Cheers!
Geoff

[Author]

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