[Cliff]

We’re going with the Community Events Add-on because it appears to offer the functionality we need to allow wineries to add their own events through the front-end of the site.

This is correct.

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We don’t have a bundle or discount for just PRO + Community Events (CE). Occasionally we can create a custom bundle when purchasing 3+ products.

Note that bundle pricing is for the initial purchase. All products renew at their then-current pricing (i.e. there are no renewal discounts or grandfathered prices).

You could buy the Business License for PRO and CE for $149 + $149 = $298.

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Yes, you can hold CE submissions in review before publishing. Please see https://theeventscalendar.com/knowledgebase/new-user-primer-community-events/ for an intro to CE.

[Cliff]

Yes.

A multisite-level license would enable automatic updates in a multisite environment and has a few network-level settings.

A business-level license has automatic updates in a non-multisite environment.

You can see all the details at https://theeventscalendar.com/knowledgebase/multisite-license/

[Cliff]

Gotcha.

The reason they’re in alpha-order is because of this: https://github.com/moderntribe/the-events-calendar/blob/4.6.11.1/src/Tribe/Linked_Posts.php#L441

I was able to replicate this behavior and logged this bug as well.

Thanks for bringing these 2 bugs to our attention. This thread will stay in Pending Fix status until both are fixed.

[Cliff]

Thanks for checking in. I’ll wait to hear from you.

Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

Community Events (CE) is the add-on that enables front-end submissions, which can be immediately published or set to Draft status. You can have anonymous submissions (non-logged-in) or require them to be logged in before they see the form. They can also see a list of all the events they’ve created.

So, to be clear, you can buy EA, CE, and/or Pro. You don’t need Pro to run EA or CE.

If you do have Pro + CE, the CE form will be able to create recurring events and enter data for Additional Fields that you setup.

If you plan to buy multiple add-ons, check out our Bundles for a possible deal.

Please let me know if anything is still not yet clear.

[Cliff]

Glad to hear and thanks for letting us know.

[Cliff]

Yes, that shortcode should start out by displaying Upcoming Events, just like regular event views.

[Cliff]

Facebook will guess for an image if it can’t find og:image or if the og:image file doesn’t have large enough dimensions.

Your solution might work at this moment, but their guessing of what the image should be could change another day, and the solution I provided you would set the og:image for all event archive views, not just when sharing the https://www.womenarts.org/swandates/ URL

Please let me know if you want to give the custom code snippet a try again — I really think that’d be the best way, and the fix might have been as easy as simply removing the leading <?php opening PHP tag in your active theme’s functions.php file.

[Cliff]

The txt uploaded as jpg didn’t come through, maybe because of our image upload optimization processing. Our help desk does accept .zip so feel free to share it that way, or via a publicly-accessible link (e.g. Dropbox or Google Drive).

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So at /wp-admin/edit.php?post_type=tribe_venue you only have 3 venues?!

If yes, please send me a copy of /wp-admin/post.php?post=13649&action=edit

(a post ID from the list of post_in)

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While in Testing for Conflicts Mode, please share your System Information in a Private Reply.

[Cliff]

Hi, Guillaume. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it (or accidentally if you forgot to login first).

If you do have a paid account login with at least one current license, please login to that account and then post in one of the paid forums.

If you don’t have a paid account login, I’m afraid we’re not equipped to provide technical support for current plugin users here in our Pre-Sales Forum. If you’re using one of our free plugins, such as The Events Calendar or Event Tickets, you can request assistance on their respective WordPres.org Support Forums (we do not provide technical support for users there, either–only via our paid forums).

Possibly helpful references:

• Search for tribe_json_ld_{$type}_data in /wp-content/plugins/the-events-calendar/common/src/Tribe/JSON_LD/Abstract.php — that filter might be what you’re looking for to add your own additional/custom data.
• Our plugins’ feature requests forum
• Our plugin’s widgets and shortcodes
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

Thank you for your understanding and thank you for using our plugins.

[Cliff]

Hi, Christian.

I was able to replicate this and have logged a bug ticket with our developers.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi, Patrick. Per our Scope of Support / Terms, we do not provide phone support of any kind (pre-sales, technical support, etc).

Feel free to ask questions here, and I’ll do my best to help.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi. Thanks for your detailed request.

This text is coming from Line 750 of /wp-content/plugins/events-calendar-pro/src/functions/template-tags/general.php

Recurring %s is the translatable string.

We have this information regarding translations:

• Translating the premium plugins
• Translating The Events Calendar (free/core plugin)
• How to Override Plugin Language Files (custom language files on your own site)
• Customizing/Changing any bit of text (actual code snippet is at the very bottom) — or using the Say what? plugin (third-party, not guaranteed or supported by us) might be easier to setup and use to do the same thing as our provided code snippet

Please let me know if you need any further assistance.

[Cliff]

Hi, Aly. Thanks for your interest in our plugin suite.

Our Event Aggregator (EA) product allows you to import events from Site A running The Events Calendar into Site B running The Events Calendar. (In this example, Site B would be the one needing EA running.)

Alternatively, you could use WordPress’ own import/export functionality.

We also have CSV importing (but not exporting to CSV).

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi. Sorry for the troubles you’re experiencing.

Our RSVP tickets do not require logging in. If this is what’s happening on your site, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Author]

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