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I’m not following 100% because when you’re referring to a JotForm type form and not just entering a new event via wp-admin, I’m thinking that’s called a front-end event creation form (e.g. Community Events, Gravity Forms + Custom Post Types add-on, wp-types CRED, Caldera Forms, Ninja Forms, etc).
If you’re ok only creating/editing events in wp-admin, then you don’t need a front-end form.
If you already have Pro, you can create Additional Fields, as you know.
If you’re creating/editing events in wp-admin, those Additional Fields will automatically appear there for your data entry pleasure, lol.
With this understanding, please clarify if we’re evaluating the need for front-end form to create/edit events or if everything will be entered via wp-admin.
Thanks for the screenshot. If the name of the Additional Field is “Other”, you should be able to view/edit that at wp-admin > Events > Settings > Additional Fields
Please let me know how it goes for you. Thanks!
Hi Fabian. Thanks for contacting us.
Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.
Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit / ticket to purchase.
As far as a demo goes, you can use our free The Events Calendar and our free Event Tickets plugins to see how RSVP tickets work, which is very similar to Event Tickets Plus (except there’s an added step of completing the eCommerce plugin’s checkout page). Also, there’s a video demo on the ET+ sales page.
And, yes, you can have multiple tickets for an event like you described.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps.
Let me know if you have any follow-up questions.
Hi Jamie. Thanks for contacting us.
If I understood your desired setup correctly, you’ll want:
- Pro for additional/custom fields for events. Filter Bar works great if you want visitors to search/sort events to find exactly what they’re looking for (including by custom fields created by Pro).
- Community Events for allowing WordPress users (e.g. Subscribers) or anonymous visitors to add new events to the site-wide calendar.
- Event Tickets (free) to enable free tickets (i.e. RSVPs) and Event Tickets Plus (a/k/a “ET+”) to enable selling tickets via your e-commerce plugin (e.g. WooCommerce). ET+ doesn’t have any payment gateways, coupons, etc; it just leverages your e-commerce plugin’s functionality. Therefore, the checkout page will be from your e-commerce plugin.
- Community Tickets may be of interest if you have Community Events and Event Tickets Plus and you want the creator of an event to be able to sell their own tickets.
Please check out our New User Primer articles for the nitty-gritty details about setting up each plugin.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
Let me know if you have any follow-up questions.
Hi Martha. I’m not aware of any specifics why Theme My Login wouldn’t be playing nice with The Events Calendar, Pro, or its Community Events add-on.
Maybe it’s something simple like re-saving your Permalinks. If that doesn’t do it…
There could be quite a few things that would lead to a plugin or theme conflict. Would you mind enabling WP_DEBUG and WP_DEBUG_LOG (see previous link) and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket (e.g. new account, login, Community Events form, etc).
Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.
If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.
Let us know what you find. 🙂
Hi Poncela. Thanks for your detailed questions. I’ll try to address the major points.
To enable recurring events functionality, you’ll need our Pro add-on. Of course, it adds much more functionality than just recurring events.
Our free Event Tickets plugin enables free RSVP tickets for The Events Calendar (also works with other custom post types). If you want to charge for an event, you’d need an e-commerce plugin (e.g. WooCommerce) and our Event Tickets Plus (ET+) add-on. Anytime someone RSVPs or buys a ticket (ET or ET+), they get emailed their ticket, which even includes a QR code (please read that entire article for a lot more information).
Our ET+ plugin doesn’t have any payment gateways of its own. Instead, it leverages your e-commerce plugin for checkout. (Note: tickets for recurring events isn’t currently supported but should be implemented eventually.)
For your scenario of buying a “tickets pack/bundle”, you could create such a product via WooCommerce, have them shop your WooCommerce shop, buy a 5 pack for $45 and basically they just purchased 5 coupon codes. Then, when they browse your events (not your WooCommerce shop), they pick the event they go to and at checkout enter a coupon code.
One potential issue might be if an event has 3 tickets (e.g. Orchestra $70, Mezzanine $30, Balcony $10). Are the 5 coupon codes basically just $10 off a single event (e.g. Orchestra is now $60 at checkout) or a percentage? That’s for you to decide and setup, as this functionality isn’t natively part of our ET+ plugin.
For event cancelations / ticket refunds (for whatever reason), ET+ has an Attendees page to view and modify tickets. The money-side of the refund would be handled by your e-commerce plugin.
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All that being said, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
Let me know if you have any follow-up questions.
Hi Juan. Yikes! Sorry this happened.
Has this happened with all users or just a subset?
Do you have any WP_DEBUG messages anywhere in your site (e.g. wp-admin, Events or Woo settings pages, front-end form where users sign up)?
Could you please share some links and/or screenshots or any other documentation so we can more thoroughly evaluate your setup (e.g. Events settings, WooCommerce settings, example different / user-specific PayPal account settings for which this happened)?
Please share your System Information.
The more information you can share, the better.
Feel free to mark your reply as PRIVATE if you choose.
Thanks!
Hi Kuba. Thanks for your question.
As an example for Month view, I believe you’re wanting to swap these 2 events: http://cl.ly/3q3u3d2n3Y2Q — and display the non-all-day event first, then put all the all-day events last, correct?
If yes, you might want to leverage our Themer’s Guide to complete your customization.
If you need any additional assistance, please detail which view(s) you’re wanting to do this for — or if I misunderstood your question.
Thanks!
Hi Morgen. Thanks for contacting us… and answering your own question 😉
For the future, please know that we do not provide support in our Pre-Sales forum. You’ll need to find the login/email address tied to the site’s API key and post new forum threads from that account and in the correct forum (not Pre-Sales) in order to receive support in the future.
To find your site’s credentials, of course it’d be great if you could get them from the previous developer and once logged in, just change the user account information (e.g. password). If that’s not possible, please send an email to support at theeventscalendar.com from an email address matching your registered site’s domain and provide as much information as possible (e.g. the email address of the purchaser) and we’ll try to be as helpful as possible.
Thanks!
Hi Andrew. Thanks for your question.
Our plugins don’t add any special email “from” code.
If you’re concerned about the aesthetics of what your email recipients see, you might be interested in a plugin like WP Mailfrom II to control WordPress’ email settings.
If you’re concerned about ending up in Junk Mail, you might want to use a service like SendGrid or Mandrill because they can add SPF and DKIM records to their sending of emails, which can help make email services less likely to recognize them as NOT junk.
I hope this information helps.
Hi Carole. Thanks for your question.
That’s an interesting use case and totally makes sense. Unfortunately, there’s not currently anything in our CSV Importer to specify a recurrence frequency.
I did see it as an existing feature request on our UserVoice idea site. I’d suggest adding your vote there.
The Modern Tribe comment on this feature request sounds like they’re wanting to support ALL recurrence patterns, which sounds very complex (e.g. recur monthly on the 5th from Jan 2016 to Dec 2016 except in June and August). However, you might add your comment there that any/some support for “simple recurrence” would be appreciated, and detail your use case as you did here in this thread.
As far as making them recurring with one-fell-swoop coding, it’s probably not easy… Here’s a screenshot of what’s in the database to make a single event (e.g. 1 birthday) recurring: http://cl.ly/3n0I220C422J (FYI: What you see for _EventRecurrence is called “serialized” data — basically, I’m pointing out that you can’t just add a WordPress custom field _EventRecurrence with the value of “annually”)
I’m not saying for sure it’s 100% impossible, but it might be. (I know that wasn’t the answer you were hoping for, sorry.)
I hope this information helped in some way.
Let me know if you have any follow-up questions.
Thanks!
Hi. This isn’t part of our Event Tickets Plus plugin. I believe you’re seeing that message directly from WooCommerce.
Please make sure you’re using the latest version of WooCommerce and then go to wp-admin > WooCommerce > Settings > Products > Inventory
You might want to change the “Hold Stock (minutes)” setting from 60 (i.e. 1 hour) to blank (i.e. disabled) if you’re accepting paper checks in the mail.
There may be additional assistance available from WooThemes Support.
Hi Graphic. Thanks for your detailed question regarding Advanced Template settings at wp-admin > Events > Settings > Display.
The content you put there is displaying as it’s supposed to: “Display HTML to output before the event template”, since what we call the Tribe Bar (search bar) is part of the event template.
If you want some text/content displayed elsewhere (e.g. after Tribe Bar or Filter Bar), you’ll need to use one of our hooks.
- Here’s a view of the hooks you might want to leverage if you’re using Filter Bar: http://cl.ly/0Y180K2n0k3t
- And here’s a view if using Tribe Bar: http://cl.ly/1J433g1s1M2B
(While it’s not perfect, the plugin revealing some of our plugin’s hooks in my screenshots is called Simply Show Hooks.)
An alternative method of finding hooks is to look into our plugin’s code and finding the hook(s) you want to use. For example, you might want to look in /wp-content/plugins/the-events-calendar/src/views/list/content.php and notice the tribe_events_before_the_title action, among many others there.
If you’re not yet “in the know” about or fully comfortable with WordPress hooks, please start with a good introduction to WordPress hooks before starting to add PHP code to your child theme’s functions.php. It might seem daunting at first, but it’s a really powerful and freeing way to start getting exactly what you want from WordPress core, themes, and plugins! Try it, you’ll like it! 🙂
I hope this information helps get you on your way!
Please let me know.
Hi Roger. I hope this 5 minute video with audio will help you understand better: http://cl.ly/0C0E2a11280W
If it doesn’t, it’s your turn to send some screenshots or video. 🙂
Thanks for the update.
If you’re asking about using the filter I mentioned, you would be placing code in your child theme’s functions.php file. You would not be modifying any of our plugin’s code.
If you’re unfamiliar with how to leverage WordPress hooks (i.e. actions and filters), this is a good reference.
This filter may be exactly what you’re wanting or it may only be one part, depending on how much iCal turning off you really want to do.
You could probably also just not mess with our plugins’ hooks (PHP) and just hide all iCal-related stuff via CSS (e.g. hiding the button on Event Single page view).
You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.
If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.
Please let me know how it goes for you.
