[Cliff]

Hi.

Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi. Are you possibly not using the latest versions of all our plugins?

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If you’re just seeing the error, this should get cleared up for you.

If you’re trying to code something custom and really do need the class name, please reference /wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php

Thanks!

[Cliff]

Hi Diane. Thanks for your detailed question.

I couldn’t see your screenshot: http://cl.ly/1X2E0O1o352U

But did you scroll further down the page on Yoast’s settings to see this? http://cl.ly/18122E3Z2X2i

[Cliff]

Hi Ally. Sorry that happened. I skimmed your past Topics Started and didn’t find one relating to this question (I might have just missed it). Regardless, I’ll assist you on this ticket…

I checked out http://anywherefest.com/ and wasn’t sure exactly what you are referring to as the “dropdown menu” or which text was being blocked.

However, we do not provide support for issues relating to themes that are not WordPress default themes like Twenty Fifteen, per our Scope of Support / Terms.

If you send an annotated screenshot of what you’re having issues with, I still may be able to do a little extra for you and help out.

I’m looking forward to hearing back from you.

[Cliff]

Hi Kurt. Sure thing. Just don’t add a Venue!

When it says “Add New Venue”, just ignore it and leave it empty and it won’t have a Venue assigned at all.

Here’s an example of what it should look like: http://cl.ly/1d19292J0722

Please let me know if you need anything else.

[Cliff]

Yikes. Sorry to hear about this.

Would you please send me a screenshot of your recurring series’ wp-admin edit screen, particularly the “Recurrence Rules” part?

Also, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Thanks.

[Cliff]

Hi. Thanks for your question. I looked into the code and didn’t see a shortcode argument like “class” (to wrap the shortcode in a custom class.

If you provide a link where you’re wanting this implemented, I may be able to help. (Please make sure to have the shortcode in place there.)

Let me know…

[Cliff]

Hi again, Rachel.

I tried importing the first event from http://explorealex.com/events/ical and it worked as expected, not with the Venue name like you specified.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If you don’t figure out the issue after following that Guide, please provide screen shots or a video recording of what you’re experiencing.

Thanks.

[Cliff]

Thanks! Glad to help.

[Cliff]

Matt, thank you for clarifying.

I didn’t see a filter to remove that via PHP so here’s some CSS to hide it so users shouldn’t see:

body.single-tribe_events tr.tribe-tickets-attendees-list-optout {
display: none;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

I’m glad to have helped. Have a great week!

[Cliff]

I’m sorry but since I have not been provided enough information to continue moving this forward, and since this is in the customization-realm that we really don’t support, I’ll need to refer you to your developer or reference our list of known customizers to receive further customization support.

[Cliff]

Thanks for the screenshot. I tried the https://ouhsd.share…b5b6b6d26b3f link and didn’t get the error you are.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

I created an account on your site so I could test out your specific Community Events form.

I’m guessing something with the CSS selectors changed since one of our recent updates.

Please try this new CSS (disregard CSS from my previous reply):

#tribe-community-events #tribetickets {
display: none;
}

[Cliff]

To be clear, we will not be providing this functionality.

I just wanted to clarify this because you said, “…that is the feature I am hoping for.”

You will need to code this yourself or hire someone.

Please let me know if you need anything else from me.

[Author]

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