[Cliff]

Hi Peter. Thanks for your question about our Filter Bar plugin.

1)

Since there’s a pre-defined number of islands, it sounds like Event Categories or Event Tags would be a great way to leverage Filter Bar for your events.

Or you could use Custom Fields added by our PRO add-on if you really don’t want to use Categories or Tags.

2)

You said:

When I attempt to use “Find Events:Near” I get no results.

That functionality is added to the “Tribe Bar” by our PRO add-on, for which I don’t see a purchase in the account you posted from. If you did purchase it, please make sure you’re using the latest version and then post a new thread from the account with the current license for PRO.

Please let me know if I can be of further assistance on this thread.

[Cliff]

Hi Mike. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for Events core/free or PRO add-on in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• We have a CSV importer but not exporter
• Events, Organizers, and Venues are 3 different custom post types so you could technically use the WordPress Exporter tool at your site’s /wp-admin/export.php (exports to an XML file) — then maybe something could be done with that data
• Or maybe try our iCal/ics file in one of these converters (none of them are from us; none are tested or guaranteed):
  • http://projectwizards.net/en/support/ics2csv
  • https://icsconvert.appspot.com/
  • https://www.gcal2excel.com/
• We have a list of known customizers if you do want something custom coded
• Our free support forum exists for future questions about the core plugin (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

Hi Sofia. Thanks for your question. We’re limited in helping with customizations, per our Scope of Support / Terms. However, I can try to help point you in the right direction.

I’m guessing you’ll want to make good use of our Themer’s Guide (via a child theme).

If any specific hangups come along, feel free to specify what code you’re using, what the issue is (e.g. what function to use to pull in the Event Start Time), and a screenshot mockup or video screen capture demonstrating what you’re trying to accomplish.

If implementing your own customizations isn’t an option for you at this time (limited ability or time), please reference our list of known customizers.

Thanks!

[Cliff]

Rina, it turns out there’s an issue with our connection settings with Eventbrite’s API. I’ll mark this ticket as Pending Fix status. I do not have an ETA on the fix, but this thread should receive a reply once the applicable fix has been released. I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Thanks for helping, mmntm.

LY, I visited http://www.smartstartready.com/event/mumpreneur-1/ and saw the Add to Cart button. Is everything working for you now?

[Cliff]

Thanks for sharing!

[Cliff]

Hi Lambert. Sorry you’re experiencing this, and thanks for your detailed question.

I see from your system report that you have quite a few plugins active (including Hello Dolly, which you’re probably not actively using). Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If following the Guide doesn’t solve the problem, would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, WooCommerce pages, and any other of your site’s pages relevant to this ticket?

 

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

Let us know what you find out.

Thanks.

[Cliff]

Hi Iago.

Please note that each issue needs its own thread. In other words, please separate this thread into 2 separate ones.

I’ll address your first issue here, and you can create a new ticket for your styling issue.

The first is a known bug in List View, and I have added your reporting of it to our existing issue in our internal bug tracker. The more people that report it (you’re the 2nd in about a month), the higher priority it gets assigned. I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot provide an estimated delivery date of the fix. I apologize for this issue and appreciate your understanding and patience.

Thank you.

[Cliff]

Hi Rina. Sorry you’re experiencing this, and thanks for your detailed question.

From your system report, I see you’re using the latest versions of WordPress core, The Events Calendar, and Eventbrite Tickets, which is a good.

Other than switching your theme to a WordPress default theme, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it does not help to deactivate all non-Modern Tribe plugins (per the Guide), please enable WP_DEBUG and share any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
(or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

Let us know what you find out.

Thanks.

[Cliff]

Hi Robert. Thanks for your thorough message.

I tested and experienced the same bug. Therefore, I reported it to our developers via our internal bug tracking system.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot provide an estimate of when it will be fixed, but I know we’ve been working hard on getting all the stock counts correct recently. I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi. Sorry you’re experiencing this.

Thanks for sharing your system details. It appears that all your Modern Tribe plugins and WordPress core are at their latest versions.

Therefore, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share some screenshots or video screen captures of you trying to add a new Organizer.

Thanks.

[Cliff]

To make sure I’m communicating clearly, I made a video for you: http://cl.ly/0N041Z3S1P02

Please let me know the results.

Thanks.

[Cliff]

Gotcha. I see the issue: http://cl.ly/3u0e1Z1o2u1u

Line 226 of http://anywherefest.com/wp-content/themes/lms/style.css is the issue, but we can override it with this CSS:

.tribe-events-filter-select .selection-box:after {
display: none;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Hi Roxanne. Thanks for your detailed question.

The checkmark PNG comes from the public function getEventStatusIcon method in this file: /wp-content/plugins/the-events-calendar-community-events/src/Tribe/Main.php

I don’t see any filters in there, but you could suggest/request it via our UserVoice page.

Adding it there allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

Once you post it, feel free to link to it from here in case anyone comes across this forum thread in the future.

Thanks.

[Cliff]

Hi John. Thanks for your question. Unfortunately, since the account you posted from does not have an active Event Tickets Plus license, we cannot assist. Instead, please post at https://wordpress.org/support/plugin/event-tickets if you still need assistance.

However, here are some ideas:

• https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/ (but ‘event-tickets’ text domain)
• https://theeventscalendar.com/knowledgebase/themers-guide/

[Author]

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