Incorrectly closed off ticket

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  • #1098594
    anywherefest
    Participant

    Hi

    You guys closed off my ticket for the filter bar before any answer was found. I have paid for and installed the filter bar but it has spacing issues as you can see: http://anywherefest.com

    The dropdown menu blocks the text. Can someone please provide a css solution as I assume others will have had the same issue.

    Cheers
    Ally

    #1099193
    Cliff
    Member

    Hi Ally. Sorry that happened. I skimmed your past Topics Started and didn’t find one relating to this question (I might have just missed it). Regardless, I’ll assist you on this ticket…

    I checked out http://anywherefest.com/ and wasn’t sure exactly what you are referring to as the “dropdown menu” or which text was being blocked.

    However, we do not provide support for issues relating to themes that are not WordPress default themes like Twenty Fifteen, per our Scope of Support / Terms.

    If you send an annotated screenshot of what you’re having issues with, I still may be able to do a little extra for you and help out.

    I’m looking forward to hearing back from you.

    #1099228
    anywherefest
    Participant

    Hi Cliff

    Thanks for your reply. My query is with regard to the Filter Bar (located under the main search bar on the front page). The css in the dropdown menu to select filter by Category or Location is too narrow so that users cannot read the category or location options clearly….especially given that many of the locations have long names.

    Cheers
    Ally

    #1099360
    Cliff
    Member

    Gotcha. I see the issue: http://cl.ly/3u0e1Z1o2u1u

    Line 226 of http://anywherefest.com/wp-content/themes/lms/style.css is the issue, but we can override it with this CSS:

    .tribe-events-filter-select .selection-box:after {
    display: none;
    }

    You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

    If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

    Please let me know how it goes for you.

    #1105486
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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