[Cliff]

Sorry to hear that, Marilyn. I’m not sure we can assist any further with this issue at this time.

If you need some coding help, you may want to ask that other plugin developer (which would be outside their normal level of support) or reference our documentation and list of known customizers.

[Cliff]

I’d guess you have Event Tickets installed and activated but you do not have The Events Calendar installed — or maybe it’s just not activated.

Hopefully that’s an easy fix for you!

If not, please share your System Information in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

[Cliff]

Scanning the QR code either successfully checks them in (displays a message) or doesn’t and doesn’t display a message (I think it redirects to the home page). This is to protect against situations where anyone might try visiting the special link embedded in the QR code but they’re not logged in as an administrator on the site (i.e. don’t have permission to perform check-ins).

I think the Summing Up section describes it well: https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/#summing_up

Please let me know if you have any follow-up questions on this topic.

Again, don’t forget our easy refund policy.

[Cliff]

You bet! Glad to hear and thanks for letting us know.

[Cliff]

One of our developers came up with this untested code that may come in handy, either as the full drop-in solution or at least as a start for your own custom code using this as a starting point:

add_filter( 'tribe_asset_pre_register', function( $asset ) {
if (
'datatables' === $asset->slug
&& ! is_admin()
) {
$asset->slug = 'donotuse_datatables';
}

return $asset;
} );

Please let me know how this goes for you.

[Cliff]

This reply is private.

[Cliff]

Glad to hear you’re all sorted now, and thanks for letting us know.

[Cliff]

Thanks for clarifying regarding https://theeventscalendar.com/support/forums/topic/where-is-attendee-information-field/#post-1315657

That screenshot is from wp-admin, not the Community Events form.

There is no way currently to get Attendee Information functionality into Community Tickets (the tickets part of the Community Events form).

[Cliff]

Because it uses JS, it should just be doing a string replacement from https or http to webcal

Please provide links on your site and copy the export button link so I can see the differences between the https version and the webcal version so I can see if it does the same on my site.

[Cliff]

That’s definitely bad timing. Sorry to hear that.

A staging site is a very important piece of any well-oiled machine (website) for situations like this.

The quickest, easiest thing might be to enable WP_DEBUG and WP_DEBUG_LOG and see if you notice anything in debug.log

[Cliff]

The development team has historically been slow to change the versions of its third-party includes like this because of the QA required to make sure things don’t break within our own plugin suite.

I’d guess months at the soonest. I’ll poke them a bit on this for you to see if it’s something they can work in sooner than later. That being said, our development cycles are usually pretty structured and planned in advance so even if it got the green light, it’d still likely be a month at the very soonest.

[Cliff]

Glad to hear and thanks for letting us know.

[Cliff]

Hi, Pascal.

I’m happy to inform you that we got version 1.0.1 released today that resolves this bug. Please delete this extension plugin you have now and install a fresh copy from https://theeventscalendar.com/extensions/show-cost-field/

Please let me know how this goes for you.

[Cliff]

Hi, Adrian.

I’m happy to inform you that we got version 1.0.1 released today that resolves this bug. Please delete this extension plugin you have now and install a fresh copy from https://theeventscalendar.com/extensions/show-cost-field/

Please let me know how this goes for you.

[Cliff]

Sounds good. Let me know how things get along.

Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Author]

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