Not possible to set the price

[Pascal Gaudin]

Hi,
I jhave the last version of the plugin. It’s impossible to set the price in my admin. The field where I could do it has disappeared.
My events appear now as free.
https://www.myskicoach.ch/event/freeride-monte-rosa-gressoney-alagna-champoluc/
Thanks for your help.
Kind regards. Pascal

[Victor]

Hi Pascal!

Thanks for getting in touch with us. Let me help you troubleshoot that issue.

When on the edit event screen, could you please see if there are any console errors by inspecting the page? We have an article that explains how to do that here > <u>https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/</u&gt;

Could you please send us a screenshot of the edit event screen where the cost field is missing?

Let us know about it.

Thanks,
Victor

[Pascal Gaudin]

This reply is private.

[Victor]

Hi Pascal!

Thanks for coming back with the screenshot.

I did a few tests and I found out there is currently a small bug that takes place when you have Event Tickets installed and activated along with The Events Calendar.

I will log a report for this issue so it can be taken into account in a future maintenance release of our plugins. I will link this thread to it so we can let you know as soon as it’s fixed.

In the meantime, I’ve found a workaround for this by pasting the following code into your active theme’s functions.php file:

add_filter( 'tribe_events_admin_show_cost_field', '__return_true', 100 );

Please let me know if the code works for your site.

Thanks,
Victor

[Pascal Gaudin]

This reply is private.

[Victor]

Hi Pascal!

Yikes! I’m sorry the snippet didn’t work.

I will flag this in the report to see if there is another workaround for it.

When you say it doesn’t work, do you mean you still don’t see the cost field in the backend after placing the snippet?

Can you confirm you placed the snippet into the functions.php file of your active theme?

Please let me know.

Thanks,
Victor

[Pascal Gaudin]

This reply is private.

[Victor]

This reply is private.

[Pascal Gaudin]

This reply is private.

[Victor]

This reply is private.

[Pascal Gaudin]

This reply is private.

[Pascal Gaudin]

This reply is private.

[Victor]

Hi Pascal!

Glad to know it works for you! Thanks for letting me know about it.

We’ll let you know when a complete fix is shipped for this issue.

I appreciate your patience with this.

Best,
Victor

[Pascal Gaudin]

This reply is private.

[Victor]

Hi Pascal!

I’m sorry I missed your last reply.

That’s strange. Could you please verify that you have only “199” as the cost for that event and no “0” (zero) before or after?

Please try deleting the cost and saving changes, does it show a cost then? After that try entering the cost again and save to see if it works correctly.

Let me know how it goes.

Thanks,
Victor

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