Ticket Plus & QR Codes

[Waldie Pienaar]

Hi I purchase the Tickets plus add on in the hope to use it for ticket sales and check-in at the event. I find it difficult to get any tutorials or material that can help me.
1. How do I setup the users to scan tickets at an event and validate a ticket?

[Cliff]

Hi, Waldie. Sorry to hear you’re having a bit of trouble getting things off the ground.

Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.

You could also Display a List of Attendee’s Events and collect additional information other than name and email address.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Waldie Pienaar]

Hi Cliff
Thanks for getting back to me. I need to understand the process of checking in better. Can the ticket be validated at the event when the qr code is scanned?

[Cliff]

Scanning the QR code either successfully checks them in (displays a message) or doesn’t and doesn’t display a message (I think it redirects to the home page). This is to protect against situations where anyone might try visiting the special link embedded in the QR code but they’re not logged in as an administrator on the site (i.e. don’t have permission to perform check-ins).

I think the Summing Up section describes it well: https://theeventscalendar.com/knowledgebase/using-qr-codes-event-tickets-plus/#summing_up

Please let me know if you have any follow-up questions on this topic.

Again, don’t forget our easy refund policy.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts