[Cliff]

Hi Marian.

iCal is a very specific, standardized data format. We cannot scrape web pages looking for iCal feeds. However, here are some tips for your question:

• sometimes links start with “webcal://” instead of “http://”
• sometimes iCal URLs end in “.ics”
• sometimes iCal URLs have “ical” in the URL
• sometimes iCal URLs look like regular URLs and you’d never know they linked to iCal data unless you visited them and tested that they look like an iCal text file

I hope this helps in some way.

[Cliff]

Sure thing. Please try this CSS code:

#tribe_events_filters_wrapper h3.tribe-events-filters-group-heading {
font-size: 18px;
}

Let me know how it goes.

[Cliff]

Hi Michael. Thanks for your question.

Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

The other factor is that there’s a limited quantity of each ticket. If you create a ticket for a specific event, you also have to specify the quantity available. If you make 1 available and then sell it right away in-person (them on their phone or your computer in front of you), then quantity available will be zero, which makes it look sold out. So if you have a 100 seat auditorium, I’d suggest just creating the ticket with 100 quantity available from the start and then let people buy them however they want — online from their home or in-person in front of you.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

That’s an odd error. I can’t tell if it’s a plugin conflict, but it could be.

Those steps are recommended troubleshooting because it could be any one of those things.

If you’re reluctant to try them all, though, I’d go with the WP_DEBUG ones because that’s WordPress telling you if one of your plugins or theme is doing something incorrectly.

[Cliff]

Thanks for clarifying.

I tried the tooltips on my local testing site and they do appear above the events in Month View regardless of whether or not there’s room to display them (either because the Month View is really near the top of the page, like on your site, or even if the user has scrolled down some).

I understand you’re asking for the Month View’s tooltips to display “smarter”, taking into account the browser’s viewport instead of always appearing above each event. (For reference, the Week View’s tooltips do what you’re wanting.)

I didn’t find mention of this functionality in our internal bug/feature tracker, and the closest I found at our public feature request site is: Provide an option to select the position of Tooltips. You may choose to add your vote there, but I think it’s different from your request.

I submitted an internal bug report to draw attention to this issue. I’ll mark this ticket as Pending Fix, which means this thread should receive a reply if/when the applicable fix has been released. I cannot guarantee if/when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

And, yes, tooltips can be modified. Please refer to our Themer’s Guide for more details.

[Cliff]

Ok. Thanks for letting me know you’ve got it figured out. Have a good one.

[Cliff]

Hi Mogul.

I don’t know what “subma” is, but I’m guessing this KB article will help you: Changing the word ‘events’ to something else

Please let me know how things go.

[Cliff]

Hi Wendy. Sorry you’re experiencing this.

Besides our general troubleshooting tips (included below), my only other thought is the possibility of timezones. For example, if you post an event at 11pm in a UTC-5 timezone (wp-admin Event/Post editor per event) and then your WordPress timezone (wp-admin > Settings > General) is set to UTC+10 (15 hour difference), it would show up on your calendar the following day.

If that’s not your situation, I’d suggest following our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Riccardo.

Thanks for the screenshot and link to your previous thread on this topic.

I didn’t understand how we could help you any further on this topic. It sounds like you’re asking the same question.

And, yes, the tooltips do use JavaScript, but, no, we cannot provide you code customizations for what you’re asking (custom positioning).

If you want to customize them for your use case and need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi. Sorry you’re experiencing this.

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Marc.

You could use one of our plugin’s widgets or shortcodes to create a page like this manually.

For example:

Birthdays:

[tribe_events_list category="birthdays"]

Meetings:

[tribe_events_list category="meetings"]

Church:

[tribe_events_list category="church"]

Let me know how this goes for you.

[Cliff]

Glad to hear and yes, please.

[Cliff]

Alina,

Our plugins just use WordPress’ language (set at wp-admin > Settings > General). Also, in our forums, we keep our threads focused on just one issue to ensure we answer each question thoroughly. Please keep this in mind for the future and start a new thread for each unrelated issue (such as if you have follow-up questions about the language). Thanks for your understanding.

And, yes, since you’ve tested multiple themes, plugins, WP_DEBUG, and your console and your theme was the only conflicting thing, you’ll need to contact your theme author/support for further assistance. We don’t provide support for themes, per our Scope of Support / Terms.

I hope this helps.

[Cliff]

I’m glad you were able to determine this.

Our plugins don’t have any code that displays widgets or related things differently when logged in vs not.

I’d suggest following our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

I didn’t see mention of an object caching (like memcache). That was the fix for another client in the past and might help fix things for you too.

While we do aim for our plugins to always be performant, there are situations where things could need extra attention. We do not provide this service, but you could reference our list of known customizers. Donny Grover (on that list) is usually pretty successful helping with these sort of things.

I hope this helps.

[Author]

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