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Cliff
MemberHi William.
Removing your license key will not affect any of your site’s functionality or data. You just won’t be able to get plugin updates automatically.
Moving your license key from Site A to Site B won’t transfer any data between sites.
I hope this fully answers your question.
August 11, 2016 at 9:20 am in reply to: Possible to limit discount to certain number of tickets? #1150566Cliff
MemberHi Brian. Our Event Tickets Plus add-on to Event Tickets allows you to sell paid tickets.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.
You can view our roundup/comparison of all the eCommerce plugins ET+ supports.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.
Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.
The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.
All that is general information… To answer your specific question, ET+ does not have any coupon functionality; that would need to be handled via your eCommerce platform.
I hope this info helps. Please let me know if you have any follow-up questions.
Cliff
MemberHi Neil. I’ll provide you some overall information about ET and ET+ … the bolded part links to a KB article that goes through the QR code checking, which will hopefully answer your specific question:
I see you’ve purchased Event Tickets Plus, our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.
You can view our roundup/comparison of all the eCommerce plugins ET+ supports.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.
Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.
The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.
I hope this info helps. Please let me know if you have any follow-up questions.
Cliff
MemberHi Mariasole.
We don’t have any native integration with VC or its add-ons, but tribe_events is the custom post type for Events. I’m guessing VC’s post selector would be able to select custom post types; however, I’m unsure if they’d only be able to sort/filter by the post date instead of the event date (custom fields on each tribe_events post).
Since we don’t provide support for VC or other page builders, per our Scope of Support / Terms, this is about as much information as I can provide on this topic.
Let me know how it goes for you.
Cliff
MemberI’m very glad to hear your question is resolved. I’ll close this thread but leave you with a 5 minute video that should help you on your way to making CSS tweaks in the future: https://cl.ly/1S293y0x0a37
Have a great one!
August 11, 2016 at 8:48 am in reply to: Topic revisit: Where do logged clients fimd "my events" page or link #1150543Cliff
MemberHi Math.
In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question here.
However your “accounts page” is created, you can simply add a custom link to yoursite/events/community/list/
<a href="/events/community/list/">My Events</a>I hope this fully answers your first question. Let me know if it does not.
Cliff
MemberHi. Thanks for your detailed question. Sorry you’re experiencing this.
Your CSV file has 6,317 lines/rows. If it were to fully complete, you’d be creating 6,317 new posts in the database (a lot at once for any site to handle). I’d suggest splitting that into multiple files and seeing if this works for you.
https://gist.github.com/barryhughes/f7cce65e5aa0c5a50a64
You might also want to increase your site’s memory limit.
(FYI: I used Excel to detected you have 90 duplicate lines.)
Please let me know how things go for you.
August 11, 2016 at 8:32 am in reply to: featured image add_theme_support( 'post-thumbnails', array('tribe_organizer') ) #1150531Cliff
MemberHi.
You need to use the tribe_events_register_organizer_type_args filter, located in this file: https://github.com/moderntribe/the-events-calendar/blob/4.2.4/src/Tribe/Organizer.php#L99
Here’s a sample how-to for enabling custom fields:
https://gist.github.com/barryhughes/f7cce65e5aa0c5a50a64
I’m sure you can figure it out from there for your post-thumbnails.
Let me know if you need anything else.
August 11, 2016 at 8:24 am in reply to: Connection Lost issue resolved by deactivating plug #1150528Cliff
MemberIf you set a recurring event to “end never”, it will go out into the future only as far as the create recurring events in advance for ___ months setting. If a monthly event is set to “end never” and that plugin option is set to “12 months,” it’ll create 12 occurrences (12 total). Next month, it’ll create another new recurrence (13 total).
I hope this clears things up a bit for you. Recurring events logic can get complex, which is why it’s only included in PRO, not the free version.
Cliff
MemberPersonally, I’d always use the website, even if you’re the one completing it for them as they walk-in and you just ask for their name and email address and submit the checkout form for them. Then you can enable Check/Cash payment as a valid checkout payment method in WooCommerce and mark the order Paid immediately in wp-admin.
To protect against internet buyers (non-in-person buyers) choosing the check/cash payment at checkout, you might be able to do something programmatically to enable that payment method only for logged-in administrators or you could just use a specific coupon code for 100% off and you’d know that all checkouts with that coupon code were paid cash instead of charged online, but that would throw off your WooCommerce reporting.
I’ll let you decide how best to proceed for your use case, but if you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Cliff
MemberExcellent! Thanks for being one of our newest customers! See you in the paid forums…
Cliff
MemberHi Kerry.
My best guess is some sort of timezone issue with daylight savings.
Does the 1 hour offset match that hypothesis — in other words, you created the event starting in January and now (summertime) it’s off by 1 hour — is it off as if daylight savings isn’t taken into account for summertime?
Cliff
MemberHi again, Riccardo. Sorry you’re experiencing this.
Since this isn’t something other users are reporting, I’d suggest following our recommended troubleshooting steps (I’m sure I’ve passed along this information to you before):
Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts mode).
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Cliff
MemberHi. The free/core The Events Calendar plugin does add structured data markup. You can see it by visiting that link, viewing the page source, and searching for “ld+json”
FYI: I noticed console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.) I’d suggest getting those sorted out.
If you do want to upgrade to get PRO‘s extra features, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
Let me know if you have any follow-up questions.
Cliff
MemberHi. You could use one of our plugin’s widgets or shortcodes (most available only in the PRO upgrade).
There aren’t any known conflicts with Divi at this time. Many of our customers use Divi.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
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