QR Code not showing in email

[Nicole Dupre]

Hello support,

I recently purchased the Events Pro and Tickets pro plugins for my website, I have not modified them at all,

I ran a sample purchase to see if everything was working ok, which it is, except for the QR functionality. The emails that are sent out do not have the QR image, I was hoping you had some idea why this is happening and if there is something I can do about it.

Screenshot: https://www.dropbox.com/s/utymvqwujlracal/Screenshot%202016-08-09%2013.23.04.png?dl=0

Thank you,
Frank
[email protected]

[Cliff]

Hi Nicole (or Frank?)

Thanks for that screenshot. Sorry this is happening for you.

Do you have the capability to see what the page source of that email is — or some way to determine what the img src actually is? For example, in Chrome you could right-click that missing QR code image and then click “Copy Image Address” and paste that here.

[Nicole Dupre]

Hello Cliff,

Thank you for getting back to me, I discussed with the client and the decided to just remove the QR code. Thank you for the info though.

-Frank

[Cliff]

Ok. Thanks for letting me know you’ve got it figured out. Have a good one.

[Author]

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