[Cliff]

We definitely will. I’d guess it’ll be at least several weeks, possibly 1-2 months, but I cannot say for sure.

[Cliff]

Sounds good. Thanks for your understanding.

[Cliff]

Saloni, please further detail your experience with DST regarding non-recurring/single events so I can try to reproduce the issue.

(Please note that your single event’s timezone or at least your WordPress timezone should be set to a location-specific timezone. If you set it to a manual UTC offset, DST won’t be recognized.)

[Cliff]

Wei, please reference https://theeventscalendar.com/knowledgebase/translating-the-events-calendar/ and, if needed, please open your own thread in the Translations forum.

Evan, please let me know if there’s more I can help with.

[Cliff]

I truly am sorry, Ingo. I honestly don’t know what else we can do for you at this point.

I appreciate your long efforts in this thread and previous. I hope our fix and Jupiter possibly coming out with a fix or a snippet or something for you can eventually get you up and running.

I’d suggest reaching out to Jupiter support again and asking how/why it works for them and not you and why they’re getting different/better support than you have received (if this is how you feel).

Please do update this thread again once you have any more updates for me.

[Cliff]

Trying to validate the URL won’t work (as you saw) if the iCal feed is behind a password.

Your 2nd screenshot of trying to validate the .ics file should validate if all is well. Obviously, it’s not.

Whomever creates that iCal URL/file is the one to ask about it. You need to find out why the URL is unavailable (because iCal Importer can’t enter a password each time it wants to fetch it) and why the iCal file (.ics) is not validating.

I hope this points you in the right direction.

[Cliff]

No problem.

1)

From your code:

$venue = array();
$getvenue = tribe_get_venue();
$venue['venue'] = $getvenue;

Replace $venue with $additional_data, just for best practices, since only 1 additional data variable/attribute can be passed through tribe_events_template_data().

Therefore, you’ll end up with this instead (also shortened for simplicity’s sake):

$additional_data = array();
$additional_data['venue'] = tribe_get_venue();

2)

Copy /wp-content/plugins/the-events-calendar/src/views/month/single-event.php to /wp-content/themes/YOUR-CHILD-THEME/tribe-events/month/single-event.php

Then edit Line 95 of your child theme’s single-event.php file to replace tribe_events_template_data( $post ) with tribe_events_template_data( $post, $additional_data )

Now add your code to your child theme’s single-event.php file, above where the <div starts (and before the closing PHP ?>)

3)

Now copy /wp-content/plugins/the-events-calendar/src/views/month/mobile.php to /wp-content/themes/YOUR-CHILD-THEME/tribe-events/month/mobile.php

Copy Lines 34-36 and paste it where you want your Venue information to display, for example, as the new Line 37.

Then replace the IF’s excerpt.length with venue.length and create your output. Note: I’d recommend escaping the output by replacing [[=raw with [[=

For example, this would be your new Lines 37-39:

 [[ if(venue.length) { ]]
<div class="tribe-event-venue">[[= venue]]</div>
[[ } ]]

4)

For your if ( $venue_details )… code from your initial post, you would insert additional array items into $additional_data in single-event.php

For example:

$additional_data = array();
$additional_data['venue'] = tribe_get_venue();

Now becomes:

$additional_data = array();
$additional_data['venue'] = tribe_get_venue();
$additional_data['organizer'] = $organisedby;

Then, follow along step 3 again to add ‘organizer’ output to your mobile.php file.

I hope this gets the job done for you!

[Cliff]

Hi Mike.

I’m unclear exactly what you’re wanting.

Could you possibly share annotated screenshots or a video screen recording to help clarify?

FYI: you might also be interested in this plugin that adds a new screen to administer all tickets across all events in wp-admin.

I’m looking forward to hearing back from you.

Thanks!

[Cliff]

Hi Mauricio.

I visited that link and the images looked good: https://cl.ly/2h3w281k0o2d

Did you still need help with this issue or did you already figure it out?

[Cliff]

Hi Manuel.

I visited that link, but I didn’t see any H1 on that page at all. In other words, I didn’t see an empty H1 tag in the page markup.

Is there another URL you can share that you’re expecting this URL to look/work like?

If yes, it might be helpful to know that http://xb1448.xb1.serverdomain.org/wp16kgs/kalender/ is technically a WordPress archive for the tribe_events custom post type, which might be helpful for you to ask your theme developer about.

I’m looking forward to hearing back from you.

[Cliff]

Hi Drew.

Sorry you’re having such difficulties. 🙁

I’d suggest first trying to switch that Events Template option (from your screenshot) and see if that makes everything work like magic. I sure hope that’s all it needs!

If it doesn’t help, I’d suggest following our recommended troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Dan.

Sorry you’re having this issue.

You’ll need to use our new Event Tickets plugin and its paid add-on, Event Tickets Plus. Everyone with a legacy “tickets” plugin (e.g. WooTickets, EDD Tickets) should already have a copy of Event Tickets Plus in their account. You can read more at Moving to Event Tickets Plus, but basically you just deactivate WooTickets, activate ET and ET+, and you should be good to go.

Please review this information and let me know if you have any follow-up questions.

Thanks!

[Cliff]

Hi Habib.

That sounds cool. Unfortunately, our plugin doesn’t have any API, just iCal export format.

I’d suggest adding your vote to this existing feature request: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15114291-wordpress-rest-api

If iCal export format will work for you, you might also be interested in this installable .zip file (install it at your Plugins screen) that adds two URLs:

1. example.com/events/?ical=1&tribe_display=recently-published
2. example.com/events/?ical=1&tribe_display=year

The first is useful when folks are trying to use the iCal importer to pull events from one website to another. It will contain any recently published or modified events. Note: It is subject to the postsperpage setting in WP-Admin > Events > Settings.

The second exports this year’s events (from January through December).

If preferable, there’s a code snippet to share just the events one year out from today:

https://gist.github.com/cliffordp/ab1f7c4d95723ee6f892

I’m interested to hear your feedback.

Thanks!

[Cliff]

Hi.

Related events displaying under each single event is part of our PRO add-on. It looks like you have purchased that. Do you have it installed and activated on your site?

[Cliff]

Hi Somer.

In order to receive support, you’ll need to use our Event Tickets plugin and its paid add-on Event Tickets Plus. Everyone with a legacy “tickets” plugin (e.g. WooTickets, EDD Tickets) should already have a copy of Event Tickets Plus in their account. You can read more at Moving to Event Tickets Plus.

Once you’re using ET and ET+, you can reference our Themer’s Guide for Tickets. I believe you’ll want to look into copying/customizing this file: /wp-content/plugins/event-tickets/src/views/tickets/email.php

Please review this information and let me know if you have any follow-up questions.

Thanks!

[Author]

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