Queries (Pre Buying)

[Evan Camilleri]

I am interested in buying this. Some queries:

1) Can I limit that each user buys 1 ticket? (I need the name of each attendee for this project)
2) Can I make it that user FIRST says the type of ticket and then he goes on the screen proceed to buy (this way members select first they are members and buy reduced pricing tickets)
3) Can I add an admin fee automatically?
4) will system send an invoice via email (ideally as PDF) ?

[Evan Camilleri]

(I am referring to Event Ticket module)

[Cliff]

Hi Evan.

Thanks for your interest in our Event Tickets Plus, our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

Specific to your queries:

1)

You could, but it’d take a small code snippet.

This could help you in this direction and then you could make the quantity field hidden or readonly:

https://gist.github.com/cliffordp/58cb269145d7187a45f9761128fdf338

2)

Multi-stage purchasing like this isn’t possible within Event Tickets Plus’ purchase process/workflow. However, if you have a logged-in user whose membership grants them a discount, you could probably still pull this off with a WooCommerce membership pricing sort of plugin. (Please reference this help article.)

3)

I’m unclear what you have in mind here. If you are the site owner and you set the price of a ticket to be $10, what additional “admin fee” are you referring to?

4)

Please reference the general information I shared above.

You might also want to add your vote to this existing feature request.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Please let me know if you have any follow-up questions.

[wei]

The Event calendar is a wonderful plugin. But there is one problem: the Simplified version is actually using Traditional Chinese. To make it worse, the traditional Chinese is apparently coming from Goolge translate and it is terrible.

I am still looking a good solution for event booking system. This problem is the only one obstacle I will use it.

Thanks.

[Cliff]

Wei, please reference https://theeventscalendar.com/knowledgebase/translating-the-events-calendar/ and, if needed, please open your own thread in the Translations forum.

Evan, please let me know if there’s more I can help with.

[Evan Camilleri]

1) User must buy 1 ticket but selects type: Members (no login) | Academic | Corporate

2) (this would by solved by 1)

3) for some reason client was to charge €50 for attendance to conference and €5 admin fee

4) is there an ETA for this?

My policy is that as much as possible I never use the free version, so my idea is to use the paid version.

[Cliff]

1)

You’d need to have 3 separate tickets or some customization to hide the 3 separate tickets until some custom “selector” was chosen, then unhide the 1 of 3 that’s appropriate.

3)

The price would be 55 but you could add a ticket description to specify it’s 50 + 5

4)

No, we don’t give ETAs. All I can say is that it doesn’t seem to be actively worked on (which matches the “Planned” status on UserVoice) but our internal notes state that someone’s using this plugin (apparently in conjunction with ours to accomplish this?)

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Event Tickets core/free plugin is required to run Event Tickets Plus add-on. So if you go with ET+, you’ll have both ET and ET+ active on your site.

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Please let me know if you have any follow-up questions on this topic.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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