[Cliff]

Glad to hear and thanks for letting us know.

[Cliff]

Having “Default currency symbol” set to “KES” and using https://gist.github.com/cliffordp/9ce9bcae4d3a08453b9062aeef12e3a8 as a starting point:

add_filter( 'tribe_get_cost', function ( $cost ) {
return $cost . '/';
} );

Please let me know how this goes for you.

[Cliff]

Being realistic, I would guess months at the earliest.

[Cliff]

Hi, Sheryl. Sorry for the trouble.

Sometimes our purchases/renewals take a bit to propagate to our licensing system.

Since this question was from yesterday, is everything working okay by now?

[Cliff]

Hi. Sorry you’re experiencing this.

This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Cliff]

Glad to hear and thanks for letting us know.

[Cliff]

Glad to hear and thanks for letting us know.

[Cliff]

Sorry this has gone on so long. I wonder if this is closer to what you want — remove the ‘featured’ => array(…) part:

https://gist.github.com/cliffordp/1b8c808efa4256ebcef2d8805f069595

P.S. I noticed your license is expired. Were you planning to renew? Did you have any troubles with that?

[Cliff]

I’d recommend using the tribe_get_cost filter, from https://github.com/moderntribe/the-events-calendar/blob/4.6.18/src/functions/template-tags/general.php#L819

You can reference https://theeventscalendar.com/tips-working-wordpress-actions-filters/ if you’re not a programmer.

Please let me know how this goes for you.

[Cliff]

This isn’t currently possible without quite a bit of customization. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Cliff]

Hi, Terrie/Elaine.

Thanks for the screenshots. Whenever experiencing something odd/unexpected like that, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this, possibly taking into account any messages from your debug.log file, if it now exists.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi. Please reference https://theeventscalendar.com/knowledgebase/woocommerce-specific-ticket-settings/ and possibly also https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/ and let me know if you have any follow-up questions.

[Cliff]

Hi, Hari.

The Events Calendar (TEC) and Event Tickets (ET) work just how you’d like, if I’m understanding your request correctly.

Both of those are free plugins. Purchasing Events Calendar PRO would enhance TEC’s capabilities, but it wouldn’t really enhance the integration between TEC & ET.

I’d suggest giving those 2 free plugins a shot, and if you need more help, feel free to let us know which paid add-ons you’re considering, and we can point you in the right direction.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Joe.

I’m unsure what “Front End submission page” is, unless you’re referring to our Community Events (CE) add-on. However, you posted in thePre-Sales area of our Help Desk from a user account that doesn’t have any purchases associated with it (or accidentally if you forgot to login first).

If you do have a paid account login with at least one current license, please login to that account and then post in one of the paid forums.

If you don’t have a paid account login, I’m afraid we’re not equipped to provide technical support for current plugin users here in the Pre-Sales area. If you’re using one of our free plugins, such as The Events Calendar or Event Tickets, you can request assistance on their respective WordPres.org Support Forums (we do not provide technical support for users there, either–only via our paid forums).

Possibly helpful references:

• https://theeventscalendar.com/knowledgebase/required-fields-for-events-submission-form/
• Our plugins’ feature requests forum
• Our plugin’s widgets and shortcodes
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

Thank you for your understanding and thank you for using our plugins.

[Cliff]

Hi. WooCommerce Tickets do not appear in your WooCommerce Shop by design.

If you don’t want this, you could change the Visibility for certain Ticket products: https://docs.woocommerce.com/document/managing-products/#section-10

Instead of doing so manually, you might benefit from this snippet:

https://gist.github.com/cliffordp/c012f2945a22867a3af2c2878e06fffd

Please reference https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/ for how to implement custom code snippets. Note that they may need tweaking for your specific use case.

Please let me know how this goes for you.

[Author]

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