Unable to purchase tickets (no ticket button displaying)

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  • #1552063
    phoenixkappas
    Participant

    I have Calendar Pro, Tickets, Tickets Plus, and Woo Commerce installed. I have the latest version of each product installed. I can create an Event as usual. I can add a ticket to the event with no problem. However, the tickets do not show up in my product store. Is there a reason why the tickets linked to an event do not show up in the product store for Woocommerce?

    #1552111
    phoenixkappas
    Participant

    Note: The title for this ticket is incorrect. I can purchase tickets; however, the ticket does not display in my products store (i.e., it doesn’t show up on my shop page).

    #1552891
    Cliff
    Member

    Hi. WooCommerce Tickets do not appear in your WooCommerce Shop by design.

    If you don’t want this, you could change the Visibility for certain Ticket products: https://docs.woocommerce.com/document/managing-products/#section-10

    Instead of doing so manually, you might benefit from this snippet:

    https://gist.github.com/cliffordp/c012f2945a22867a3af2c2878e06fffd

    Please reference https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/ for how to implement custom code snippets. Note that they may need tweaking for your specific use case.

    Please let me know how this goes for you.

    #1553699
    phoenixkappas
    Participant

    My issue is now resolved. Thanks for the quick and great solution.

    #1553926
    Cliff
    Member

    Glad to hear and thanks for letting us know.

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