[Cliff]

Hi, Met.

We don’t provide support in our Pre-Sales Help Desk, but you can reference our Themer’s Guide, particularly the tickets/email.php file.

I hope that gets you the information you need. Good luck.

[Cliff]

I was incorrect in my previous reply. You can actually send a full DateTime() object to start_time: https://github.com/moderntribe/the-events-calendar/blob/4.6.18/src/Tribe/Query.php#L283-L289

You could do this:

$now_amsterdam = new DateTime( 'now Europe/Amsterdam' );
$aEvents = tribe_get_events( array( 'start_date' => $now_amsterdam, ...as you had before...

Please let me know how this goes for you.

 

[Cliff]

Thanks for the screenshots. Did you try The Events Calendar’s color settings in the WordPress Customizer (linked in previous reply)?

Did you implement the CSS I provided to you in my previous reply?

You can add custom CSS code via your child theme’s style.css file, via WordPress 4.7’s Customizer CSS settings, or via a third-party plugin (not guaranteed or supported by us), like:

• SiteOrigin CSS (helps you visually build CSS selectors via its Inspector and Visual Editor, if that’ll help you)
• Simple Custom CSS
• Jetpack (supports regular CSS and the LESS and Sass pre-processors)

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

[Cliff]

Gotcha. Thanks for the screenshot.

By default, it’s “Submit an Event”, which is filterable via tribe_ce_submit_event_page_title

Since displaying “WP Router Placeholder Page” is appearing for you, and this isn’t being reported by other users, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Glad to hear and thanks for letting us know.

[Cliff]

Andras, thanks so much for sharing your alterations and sorry for the delay getting back to you.

I took yours as inspiration and updated https://gist.github.com/cliffordp/8bceb54b440fbe9de1d42df6f231cc7a to work with all our ticket types.

Please try it out and create a follow-up ticket if there’s anything wrong with it.

[Cliff]

Hi. Please provide a link to one of your Single Event pages where this is implemented but not appearing as desired.

[Cliff]

Closing as a duplicate of https://theeventscalendar.com/support/forums/topic/events-calendar-pro-abilities-2/

[Cliff]

Hi. Please remove the license key from Old Site > wp-admin > Events > Settings > Licenses tab

Then visit https://theeventscalendar.com/license-keys/ and remove Old Site from being assigned that license.

Then enter that license key at New Site > wp-admin > Events > Settings > Licenses tab

Please let me know how this works for you.

Thanks!

[Cliff]

Hi. It looks like that link is working now, so that’s good.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/4959305-shortcode-for-community-events

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi. The only styling/coloring support we provide is via the WordPress Customizer: https://theeventscalendar.com/knowledgebase/wordpress-customizer/

If your site background is red and you don’t want the widget to have a red background, you’ll need to style it as desired with your own customization.

Here’s some sample CSS that could point you in the right direction (of course you’d have to customize it how you’d want it, possibly other parts of the widget as well):

.tribe_mini_calendar_widget
.tribe_mini_calendar_widget a {
color: white;
}

.tribe_mini_calendar_widget .tribe-mini-calendar-no-event {
color: black;
}

.tribe_mini_calendar_widget .tribe-mini-calendar thead {
background-color: transparent;
}

[Cliff]

Hi, Barry. Sorry you’re having trouble getting started.

When you download the plugin .zip from https://theeventscalendar.com/my-account/downloads/, don’t unzip it on your Mac. Instead, go to your site’s wp-admin > Plugins > Add New > Upload > and drag the .zip from Finder to there.

Once installed, you need to Activate it.

You can read in more detail at https://codex.wordpress.org/Managing_Plugins#Installing_Plugins

Please let me know how this goes for you.

[Cliff]

Hi, Marcel.

You can go to wp-admin > Events > Settings > General tab (https://theeventscalendar.com/knowledgebase/wp-admin-settings-overview/#general)

Please let me know if this works for you.

[Cliff]

Hi, Frederick. Very sorry this is happening.

1)

Please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see when trying again.

2)

One of the ways your WordPress site can be faster and perform better is by using a newer version of PHP.

The oldest version of PHP that WordPress will support is 5.2 (from November 2006), but that’s from over a decade ago and the PHP team stopped supporting it in January 2011!

There have been a number of performance improvements to each PHP version. Upgrading from 5.3 (June 2009) to 5.4 (June 2013) provided a healthy performance improvement. OPcache is enabled by default in PHP 5.5 (June 2013) and later. And upgrading from 5.6 (August 2014) to 7+ (December 2015) was a huge improvement to performance. FYI: there is no PHP 6. If interested, you can see PHP’s release history on Wikipedia.

What is OPcache? Well, because PHP is server-side code, it needs to compile the script each time it executes. This includes all the code from WordPress core, your theme, and all your active plugins. OPcache caches the compiled PHP code so it doesn’t have to compile each time it executes. Basically, you want it because it’s great for improving performance.

If these details aren’t enough to sway you to update your version of PHP (anything is better than nothing if you don’t want to be on the latest-greatest — so if you’re on 5.5, 5.6 is better!), you should take WordPress’ word for it. WordPress recommends PHP 7+, and they even provide a letter you can copy and paste to send to your web host.

If your web host does not support PHP 7 or won’t upgrade your version of PHP at all, you should strongly consider switching web hosts (as recommended by WordPress).

In conclusion, if you’re concerned about performance issues, you should start with having the most performant version of PHP (there are also other benefits like reduced security vulnerabilities).

Note that when using the latest version of PHP, you will also need the latest (or at least recent) version of each of your site components (theme and plugins). Therefore, you should update WordPress core, all installed themes, and all installed plugins before updating your version of PHP.

[Cliff]

Hi, Jason. We don’t provide support in our Pre-Sales Help Desk.

However, if you’re asking about our PRO add-on‘s Additional Fields functionality (https://theeventscalendar.com/knowledgebase/pro-additional-fields/), that information only appears on the Single Event page.

To display this information elsewhere would require some custom coding. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Author]

Posts