[Cliff]

Hi, Tamara.

Unfortunately, our ticketing plugins do not support PRO’s recurring events functionality.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets — Please do add your vote.

One workaround idea is to create all your recurring events, break them all from the recurrence series (so they become single/standalone events) and then add tickets to each single/standalone event.

Let me know if you have any other questions.

[Cliff]

Hi, Jerome.

Please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while visiting your Community Events form, changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Thank you.

[Cliff]

Hi again, Greg.

Did you provide the content from /tribe-events/list/content.php in your parent theme?

If yes, please provide the /tribe-events/list/content.php from your child theme to compare.

[Cliff]

Hi again, Muriel / Conny.

If I’m understanding the issue completely, it’s a feature, not a bug. Let me explain:

If you have a site with 20 “creators of events via the Community Events form” (let’s call them Authors, not Organizers)

Every Organizer each of these Authors creates is viewable only to them. Otherwise, if each of the 20 Authors created 20 Organizers, there would be 400 Organizers in the drop-down for each person submitting the Community Events form… Same permissioning for Venues…

I believe all Authors can see the Organizers and Venues created by a WordPress Administrator user.

You might want to try this snippet to be able to see the WordPress Author (i.e. Event Creator) of each of your Organizers and Venues:

https://gist.github.com/cliffordp/24d4ca37f86212ed56a2e8021214d18c

Please let me know how things go for you.

[Cliff]

Hi, Karen.

I believe you’re looking for this:

wp-admin > Events > Settings > Community > check the “Enable split payments” box > uncheck the “Use PayPal sandbox” box

If that doesn’t solve it for you, please check your settings directly at PayPal and let me know what you find out.

Thanks.

[Cliff]

Hi, Janja.

Are you trying to display Organizer information outside of The Events Calendar’s pages?

If yes, you could use the plugin at https://theeventscalendar.com/knowledgebase/listing-venues-and-organizers/ as a starting point for your customization.

We cannot provide in-depth customization help, per our Scope of Support / Terms, but if there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi, Connie.

In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question:

Please reference https://theeventscalendar.com/the-trouble-with-excerpts/ and let me know if you’d like additional assistance with your List View’s excerpts.

FYI: you can customize the List View via our Themer’s Guide.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Pauline.

You might be interested in this Events Calendar Widget Areas plugin.

If you try it out, please let me know how it works for you. If it’s not quite what you were wanting, please provide an annotated screenshot and a link so I can know exactly where you’re wanting to insert your content.

Thanks.

[Cliff]

Hi, Muriel / Conny.

In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future, and thanks for your understanding.

1)

I’m unclear what part of the http://kinderagenda.ch/kooperation-werbung/ page you’re wanting help with. Please create a new, separate thread for this issue and include an annotated screenshot or video screen recording.

2)

I visited http://www.kinderagenda.ch/veranstaltungskalender/veranstaltungen/weihnachtsbasteln-2/2016-12-09/ and saw this: https://cl.ly/0d013S2L0C1l

The map and borders look fine. Is the issue resolved, or am I not noticing what you’re asking about? Please reply to this thread for follow-up on question #2.

Thank you!

[Cliff]

Hi, Knud K.

In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future, and thanks for your understanding.

1)

Thanks so much for your interest in helping translate our plugins!

Here is our process for translations:

• https://theeventscalendar.com/knowledgebase/changing-the-language-on-your-calendar/
• https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

Two things to note are:

• You do not have to submit an entire translation, you can just submit translations for individual strings. Even if it’s just one string, or something like a spelling correction, it all helps!
• Your submitted strings will be saved as “suggestions”, and not immediately included in a translation file for export until an administrator approves them. This may seem like a limitation, but it helps us ensure nobody comes along and deletes translations or adds spam or something to them. Your suggestions should be approved in a timely manner.

I hope this information brings you up to speed on our translations site.

2)

There are several issues with your Community Events form.

A) It’s from this CSS: https://cl.ly/3v2f302G0w2f — it must be something with your theme not needing this negative margin. You could add CSS to override this. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

B) I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/17111191-allow-file-upload-for-pdfs — Please do add your vote there. This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

C) I’m not sure how this might be implemented. Feel free to add your own new UserVoice feature request.

D) I’m not sure why you’re seeing this part of the anti-SPAM part of the form, but your site’s CSS isn’t hiding it like it’s supposed to.

===

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[Cliff]

Hi, Marco.

You might be interested in this snippet:

https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182

Please let me know if this answers the question for you.

Thanks.

[Cliff]

This reply is private.

[Cliff]

You’re welcome!

[Cliff]

You’re welcome. Thanks for helping by reporting it!

[Cliff]

Excellent. Thanks for that update, Mike!

The bug this thread is attached to isn’t showing as Released yet, but I’m glad things are working well for you. 🙂

[Author]

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